Reviews

From 230 reviews
tgwood06
tgwood06

We've used this amazing company to install a new garage door on every house we've purchased that had a garage over the last 20 years. We love the product, people and service. You can't beat them!! If I have an issue they always figure it …

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Response from business owner

That's great to hear! Thank you so much for taking the time to post this great review, we appreciate it!

via Google
Joy Grant
Joy Grant

I was very happy I could get an appointment in a timely manner and my problem was solved. Thank you to a very professional organization.

Response from business owner

You are very welcome Joy!

via Google
Dan Wise
Dan Wise

Fast, friendly and very helpful.

Response from business owner

Thank you Dan!

via Google
Don & Marsha P
Don & Marsha P

ALL GOOD MIKES THE BEST

Elidio Escobedo
Elidio Escobedo

Thank you so much for taking care of my garage door needs in a timely manner .

Very professional service technician .

Response from business owner

You're very welcome – we appreciate your business and your review!

via Google
Chris Lizotte
Chris Lizotte

They worked so hard. They did a great job!

Response from business owner

So glad to hear it! Thank you

via Google
Anita Alfaro
Anita Alfaro

After almost 20 years without an electric gate, finally decided to bite the bullet and get it done. This company came highly recommended to me by my neighbors. They were prompt, courteous, professional and very easy to deal with. Job was…

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Response from business owner

Wonderful! I'm happy we could help you feel more secure. Thank you for posting this review!

via Google
Phillip Davis
Phillip Davis

FALLBROOK OVERHEAD DOORS was fabulous with my opener installation. I called over the weekend and let them know, it wasn't an emergency, but received, a quick response first thing on Monday morning. Ann was able to schedule an early …

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Response from business owner

Thank you! I'm glad you were happy with our service and professionalism!

via Google
Mickey Romero
Mickey Romero

Excellent quality service. Almost impossible to find a company this good from customer service to repair.

Response from business owner

Thank you Mickey! I'm glad we could take such good care of you. We appreciate you taking the time to post this 5-star review!

via Google
Greg Johnson
Greg Johnson

They fit us in the same day. Quick garage door repair. It works great. Great service on the phone and in person.

Response from business owner

Thank you Greg! I'm glad we could take care of you quickly. Thank you for taking the time to post this great review.

via Google
Ralph Ashe
Ralph Ashe

Absolutely the best! Responsive, great update system so you know where you are in the schedule, extremely skilled...I've worked with others and these guys are beat everyone else hands down.

Response from business owner

Thank you Ralph! It's great to hear such positive feed-back!

via Google
Nick Neglia
Nick Neglia

They have taken great care of my garage door needs for many years. The pricing is fair. The staff is efficient and courteous.

Response from business owner

Thank you Nick, it's been a pleasure working with you over the years. We appreciate you taking the time to post this great review!

via Google
Sharlyn Spates
Sharlyn Spates

Excellent courteous service. Good prices.

Response from business owner

Thank you so much!

via Google
rw smith
rw smith

Mike from Fallbrook Garage Doors came to the house and made adjustments to all three doors. Was very matter of fact, right to the point, very patient with me, and did a very good job: recommend

Response from business owner

Thank you so much for this great review!

via Google
Brenda VanDerPol
Brenda VanDerPol

Great customer service from start to finish. I love the new garage door!

Response from business owner

I'm so glad you're happy with the new door and with our service! Thank you for this review.

via Google
Ronald A. Hartnett
Ronald A. Hartnett

courteous and considerate. keeps word and does great work.

via Facebook
Dick E
Dick E

Mike did an excellent repair on our garage door. Hi to Mark, Merry Christmas 🎄

Keith Kohout
Keith Kohout

Garage door and opener exceeded my expectations. Best price I could find for a great product and able to support the local community.

Response from business owner

Thank you so much Keith. We greatly appreciate your support, especially right now!

via Google
Richard Slocum
Richard Slocum

I will recommend this company to anyone and everyone. They gave me a window of time to start the replacement and he was on time. The installation was about 2 hours and it looks great 👍

It's nice to find a good business and does quality …

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Response from business owner

Thank you very much. We appreciate you taking the time to post this great review!

via Google
Skip&Tricia Clayton
Skip&Tricia Clayton

Mark and his crew were friendly and very helpful. They did a wonderful job, so good that a neighbor up the hill admired the work and got contact info on site. The office was very good at letting us know when crew was on the way, and were …

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Response from business owner

Thank you so much for taking the time to post this great review. It is much appreciated!

via Google
Phillip Lindsay
Phillip Lindsay

Quick follow up and service for a solar gate operator!

Response from business owner

Thank you for this 5-star review!

via Google
Mary Friel
Mary Friel

Great and fast service, very appreciated!

Mary Friel

Response from business owner

Thank you Mary!

via Google
John Haskett
John Haskett

Mark and his employees (A family business) were amazing! They treated us fairly, kept us informed, and delivered beyond expectations. I would recommend them without reservation and would welcome questions from people researching them as a…

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Response from business owner

Great to hear! Thank you so much, John, for taking the time to write this review.

via Google
Kara Louise
Kara Louise

Not only did they beat Home Depot's price (which would have taken about 3 months to get an uninstalled garage door), they were professional from start to finish! From my initial call, to getting a written quote and on-site pre-visit to …

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via Google
Brice & Joanne F
Brice & Joanne F

... The guys did an excellent job repairing, lifting and replacing the hinges on our shed doors.

We really appreciate your help! Thank you

BILL KILIAN
BILL KILIAN

Mark always provides excellent, top-notch service! Will use him again

via Google
Julie Battle
Julie Battle

Easy, Friendly, Experienced and done quickly. VERY Reasonable price.

via Google
Gerry Di Popolo
Gerry Di Popolo

Quickly, efficiently and promptly installed three new high-track garage door operators creating significant overhead space for tall equipment, racks, etc. Streamline/sleek look. Thank you.

Response from business owner

Thank you for this 5-star rating

via Google
Ivan Delgado
Ivan Delgado

Excellent service. Arrived on time, performed the work efficiently, and they are reasonably priced. Highly recommended.

Response from business owner

Thank you Ivan! We appreciate you taking the time to post this great review.

via Google
Bob Vivers
Bob Vivers

Thank you so much for replacing my garage door lining just when you said you would. The new lining looks so good and it is so good at sealing the garage door. Your staff is fantastic!

via Facebook
Diana Miller
Diana Miller

They installed two Solar access gates on our property. We are very happy with the professionalism and great customer service. This is the 2nd job they have done for us and I highly recommend them.

via Facebook
Pam Cline
Pam Cline

These guys were prompt, respectful, and efficient at changing out my gate motor. They took the time to show me emergency use features and gave tips on gate maintenance. It was a very positive, professional experience. And their office lady…

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Response from business owner

Thank you very much for posting this great review! It’s good to know we’re doing such a great job!

via Google
John M York, PharmD, MBA
John M York, PharmD, MBA

Was quick and efficient. Always great service!

Response from business owner

Thank you so much John!

via Google
Betty Jo Keenan
Betty Jo Keenan

They were able to come the same day (even when my call was at 1 PM) to replace our garage door springs and free out cars from their trap. Thankful for quick and friendly service.

Response from business owner

You're very welcome! Thank you for posting this great review.

via Google
Edward Grant
Edward Grant

Really FAST to respond to our request for service and fixed the issue in no time!

Response from business owner

Thank you for posting this great review.

via Google
george adams
george adams

Very hard worker and very nice.

Response from business owner

Great to hear! Thank you.

via Google
Ray & Kristine H
Ray & Kristine H

Great people and great service !!!! 👍🏽

Jessica Holloway
Jessica Holloway

Great company. Good competitive prices and wonderful customer service.

Response from business owner

Thank you very much! I appreciate you taking the time to post this great review.

via Google
BB Gunn
BB Gunn

So happy I called and had them finish my gate! Another contractor had started the gate but after 6 months of showing up once a week or month, I had to get it finished! Mark came over and quoted me what it would cost to complete the gate and…

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Response from business owner

So good to hear! Thank you very much for posting this great review.

via Google
Kathy Paris
Kathy Paris

The technician was fast and courteous. Job well done. I would definitely recommend this company 👍

Response from business owner

Thank you very much Kathy!

via Google
Sharon J
Sharon J

I think your company and Mike are the best!!!

Mike is so Pleasant, Courteous, Helpful and Competent.

I really appreciate your company!.

Thank You

Steve Thompson
Steve Thompson

Superb service If you have to leave a message they will call you back immediately they also set up a very quick appointment and I was notified by email every step of the way couldn’t ask for better Friendlier service

via Facebook
Cynthia Lafromboise D
Cynthia Lafromboise D

Excellent solar gate system. Very knowledgeable. Install and service. Highly recommend company!

Susan Brown
Susan Brown

The technician was professional, informative, and quick. Also very nice.

Response from business owner

Thank you very much! We appreciate you posting this great review.

via Google
Cal & Kerith G
Cal & Kerith G

Went well and they did a great job and left everything neat and tidy!

Molly H
Molly H

From the lovely greeting on the phone through hooking up new garage opener, this company is tremendous. They’re honest and go above and beyond in their product, knowledge and customer service. You cannot go wrong with Frederick Access …

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Response from business owner

Thank you very much for this great review, Molly. I'm glad to have confirmation that we took such good care of you.

via Google
H Schneider
H Schneider

I have the highest praise for the professional installation of our beautiful garage door. Not only did they arrive on time but were obviously vert knowledge and competent. The installation was done quickly and to perfection. Maybe the best …

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Response from business owner

Thank you H! I'm so glad you are pleased with your new garage door – it is beautiful! I appreciate you posting this great review.

via Google
Patricia Miner
Patricia Miner

Great customer service, friendly employees. We have used their services several times and have always received impeccable service! We needed a new door after damaging the original one installed at our home. I love our new garage door! …

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Response from business owner

Thank you so much, Patricia, for taking the time to post this review! I'm glad you're happy with it so far – it'll really be beautiful with the deco hardware! We appreciate your business and the great review.

via Google
Kyle
Kyle

Great experience start to finish with installing a new gate operator. Other gate companies may have more reviews, but this local family business should not be overlooked. I had personal service with a different family member each step of …

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Response from business owner

Thank you very much for this great review! I'm so glad we could take such good care of you. It was a pleasure!

via Google
John Hastey
John Hastey

Always receive wonderful customer care, attentive, & quick service for my property gate! Thank You! Highly recommend Frederick Access Systems!

Response from business owner

Thank you John! We really appreciate you taking the time to post this great review!

via Google
Joel Simpkins
Joel Simpkins

Efficient and knowledgeable.

Response from business owner

Thank you very much!

via Google
Roger M
Roger M

I highly recommend Fallbrook Overhead Doors!

They were very prompt in arriving for a service call. Mike had our garage door repaired and operating in no time at all! Excellent work.

Response from business owner

Thank you very much for this great review!

via Google
PurpleStar PR
PurpleStar PR

These guys are great, Mike was very professional and helpful, fixed the issue in no time and was very kind to follow up and was very knowledgeable. Thanks a lot! Would recommend to anyone needing garage door fixed!

Response from business owner

Thank you so much! I appreciate your remarks and your time in posting this review.

via Google
Kip Parquet
Kip Parquet

Mark, came out to evaluate a problem I've had with my garage door sticking for at least 6 months. Prior to calling Fallbrook Overhead Doors, I called two other garage door repair companies, both repair guys came out and could not find the …

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Response from business owner

Wow, thank you very much Kip!

via Google
Mike Ochs
Mike Ochs

We had a great experience with Fallbrook Overhead Doors

They responded very quickly, and the work was done in no time , very happy

Our door works great again !

Response from business owner

I'm glad to hear you were pleased with our service. Thank you for taking the time to post this review!

via Google
Rinda Ungricht
Rinda Ungricht

Fast, friendly, affordable. Same day service. They are keepers in my book.

Response from business owner

Thank you very much, Rinda! I'm glad we could take care of you quickly.

via Google
Doug Brenn
Doug Brenn

I have had automated gate openers at my residence for the past 15 years. During that time, I have been through my share of gate repair companies. The common theme with all of them was that none of them had a good working knowledge of gate…

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Response from business owner

Wow, thank you Doug! This is great to hear. Honesty and integrity are very important to us, and it's always encouraging to know our customers experience and appreciate it.

via Google
Michael A Mellano
Michael A Mellano

Just had my garage doors repaired and serviced. Fallbrook Overhead Doors did a great job. On schedule and super efficient. I'd put off the project for a long time because I thought I could do it myself but turned out to be much better to …

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Response from business owner

Great to hear! Thank you Michael for this 5-star review!

via Google
Robert Crisell
Robert Crisell

We used Frederick Overhead Doors to install our system. They were excellent with not only the installation but with their followup when we needed help reprogramming a new car to the opener and when we needed an adjustment due to a user …

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Response from business owner

Thank you Bob! I'm glad to hear we have taken such good care of you.

via Google
Jan Girdler
Jan Girdler

Came the day we called and did everything we asked good company

Response from business owner

Thank you for posting this 5-star review!

via Google
Cherie Murray
Cherie Murray

A great family business. I could not ask for a better experience with my garage door being replaced. From the time they initially came out to quote the job to the final installation they were so friendly and helpful! I was always kept up…

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Response from business owner

Thank you so much! I'm glad to have confirmation that we took such good care of you.

via Google
Ryan Christopherson
Ryan Christopherson

Fantastic work!

Fix our problems with our garage door – very knowledgeable and professional!

Response from business owner

Thank you Ryan!

via Google
Doug Mcgrath
Doug Mcgrath

Excellent service.,quickly fixed my sectional garage door. Will definetely use them again

Response from business owner

Thank you for taking the time to write this 5-star review! We greatly appreciate it.

via Google
Steven Zenz
Steven Zenz

Such nice people to work with. All the techs that have been to our house are very knowledgeable and courteous.

Response from business owner

Good to know! Thank you Steve, we appreciate you posting this review.

via Google
John LaMontagne
John LaMontagne

We called Fallbrook Overhead Doors to work on our electric entry gate, came right out & did a great job. Previously, they installed new garage doors & opener for us, great job! Very good prices, very honest, pleasant & reliable. They …

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Response from business owner

Thank you, John, for your great review! It means a lot to us that you are so pleased with our services.

via Google
Beth Mudie
Beth Mudie

Courteous, efficient and timely just to name a few. Used for many years with satisfaction and great results.

Response from business owner

Thank you very much! I'm glad we could take such good care of you. Thank you for taking the time to post this 5-star review!

via Google
Mark Johnson
Mark Johnson

From start to finish Fredrick Access Systems performed perfectly. They were competitively priced, polite, showed up when they said they would, and our new garage doors look amazing.

Response from business owner

Wow! Thank you Mark for this great review! We really appreciate your time in posting it.

via Google
Don B
Don B

Everything went as expected. Five star plus service. Thank you.

Darrel J
Darrel J

Ever thing when will Micke did a great job.

Chris Dorman
Chris Dorman

This company has serviced our old garage door several times, and we were always happy with their work. When we bought a new house recently, we called them to come out and service the noisy garage door. Their office staff was friendly and …

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Response from business owner

Thank you Chris! I'm glad we were able to take great care of you. Thank you for taking the time to post this review.

via Google
Reva D
Reva D

Excellent service! We would definitely recommend your business to others!

Laura Berggren
Laura Berggren

Great customer service!!! Highly recommend. Mark is professional and courteous and prices are fair.

Response from business owner

Thank you so much for this great review!

via Google
steve kelso
steve kelso

Technician Mike was most professional and knowledgeable. Quickly diagnosed and resolved the issue. Well done.

Response from business owner

Great to hear! Thank you so much for taking the time to post this 5-star review.

via Google
Gail J
Gail J

Mike L did an exceptional job. He also has helped in the past. He is professional, knowledgeable, and really helpful.

Carl Meyers
Carl Meyers

Friendly courtesy reasonable cost honest great phone etiquette

Response from business owner

Thank you Carl – great to hear!

via Google
Raul Hogland
Raul Hogland

They have an actual person answer the phone !!!

Same day service and fixed it right the first time. Fair upfront pricing. Very friendly and helpful. In a word, PROFESSIONAL! Downtown service from a small town company.

Response from business owner

Thank you for posting this great review! We really appreciate it.

via Google
William Glennie
William Glennie

Fallbrook overhead door is a great company.

We were having issues with our garage door and I thought I needed to replace my opener. Mike came out and after checking called me and said I didn't need to replace it and he fixed my existing …

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Response from business owner

Thank you very much! Honesty and integrity are very important to us and it's good to have confirmation that we are achieving them.

via Google
Janna McGee
Janna McGee

Lovely experience. Friendly service, fast arrival.

Response from business owner

Thank you so much Janna! I love to hear we took good care of our customers. We appreciate you taking the time to post this review.

via Google
Krystle B
Krystle B

Would highly recommend. We had gotten the run around from other companies but when we called Frederick Access Systems Mark and his team were able to get the job done. Their technician Mike was very professional and installed our opener and …

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Response from business owner

Thank you very much for posting this great review! I'm glad to hear we took such good care of you.

via Google
Ellie Masiello
Ellie Masiello

This company is so great! I recommend them all the time. They respond quickly and are very efficient and they are just the nicest people!

Response from business owner

Thanks Ellie for your review and for recommending us! We really appreciate it!

via Google
Dan Walsh
Dan Walsh

Ann & Mike we very pleasant to work with, on time, knowledgeable and reasonable on price....I wouldn’t use any other company for our garage door system!

Response from business owner

Thank you so much Dan! I'm glad you were pleased with our service. And thank you for taking the time to give us a great review!

via Google
Uri Redlich
Uri Redlich

nice and reliable people to work with

Response from business owner

Thank you very much Uri! It was a pleasure working with you.

via Facebook
Joan S
Joan S

This company is extremely responsive to your needs. I have used them several times and have always received excellent service. I highly recommend them.

Response from business owner

Thank you very much, Joan. I'm glad to hear we took such good care of you. We really appreciate you taking the time to post this great review!

via Google
Linda Rosensteel
Linda Rosensteel

Great service. Very professional. Replaced our garage door springs quickly and checked the opener to make sure it was working properly.

Response from business owner

Thank you Linda! I'm glad we could take such good care of you.

via Google
Ashley Little
Ashley Little

These people are amazing! We used to work with another Gate company in town but they have a minimum trip charge even for a consultation or for a quick fix. After paying several hundred dollars just to have our gate reset after a power …

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Response from business owner

Wow! Thank you so much Ashley! I'm glad we could take such good care of you. We really appreciate your time in posting such a great review!

via Google
Jim & Katherine R
Jim & Katherine R

It was skillfully and swiftly done!

Dwight & Betty Jo N
Dwight & Betty Jo N

Looks great and the installation was excellent!

jodi anderson
jodi anderson

Honest quality work. Always very helpful and prompt!

Response from business owner

I'm glad to know you are pleased with our work! Thank you for posting this review.

via Google
gary dolan
gary dolan

Very professional and friendly. Good contacting before work and after.

Response from business owner

Glad to hear you were happy with our contact and our technician. Thank you for taking the time to post a review!

via Google
Al & Darlene G
Al & Darlene G

Everything was wonderful. And the men were great

Michael Majewski
Michael Majewski

Prompt professional service. Thank you!!!

Response from business owner

You're very welcome! Thank you for the 5-star review!

via Google
Chris Allen
Chris Allen

Great experience from the first call to the installation of our new garage door.

Chris Allen

Response from business owner

So glad to hear it! Thank you for taking the time to post this review – it's greatly appreciated.

via Google
David Chernay
David Chernay

Our call boxes died and Frederick Access Systems, helped not only get our access back, but also helped us step into modern times with a system that does it all.

They had to get thru a less than standard I stall and got thru each issue …

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Response from business owner

Thank you David! It was a challenging installation, but our techs got it done. I'm glad you are happy with the product and our service.

via Google
Craig Herriott
Craig Herriott

Mark and Chris have repaired our security gate over the last 3 years. They are the very best... professional, friendly, reliable, customer focused and their technical expertise is unsurpassed. Prices are very reasonable. They will always …

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Response from business owner

Wow, great to hear! Thank you Craig.

via Google
Cindy Stromsoe
Cindy Stromsoe

Fallbrook Overhead Doors is a wonderful company. They are prompt and efficient.

Their work is done very well.

Everyone within the company is a true pleasure to work with!

I highly recommend this company. I have used them for 25 years! They …

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Response from business owner

This is great to hear! Thank you very much for posting this review.

via Google
Norma Gomez
Norma Gomez

The technician arrived early and knew immediately what the problem was with our garage door. He had the parts needed with him in his truck and completed the repair quickly .... our door sounds and works like new.

Response from business owner

Thank you for taking the time to post this great review. I'm glad you were happy with our service!

via Google
Marsha B
Marsha B

Mike is the best. Appreciate his help

Janet Falconer
Janet Falconer

Thank you for the beautiful new garage door. Mike did a great job. He was efficient, friendly and easy to work with. And he picked up and didn’t leave anything behind. It’s been a great experience working with all of you. Thank you so much!

Response from business owner

You are very welcome Janet! It's great to hear Mike did such a good job.

via Google
Mark Ament
Mark Ament

I have worked with Fallbrook on a couple of projects now – fencing and garage. Always great communication, timeliness, quality of work and price. Highly recommended!

Response from business owner

Thank you for this great review! We appreciate you taking the time to post it.

via Google
Leslie Robinson
Leslie Robinson

Great customer service from the office staff and technician. The technician quickly found the reason our garage door wouldn’t close. He then did a “tune up” to make sure all the bolts and hinges were good to go. The service fee was very …

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Response from business owner

I'm glad we could take care of your garage door issue efficiently!

via Google