Reviews

From 401 reviews
Gene Wilson
Gene Wilson

Great service and honest and friendly!

Response from business owner

Thank you for taking the time to post this great review!

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Fred Bourjaily
Fred Bourjaily

Outstanding professionalism and installation. 5 Star service from start to finish.

Response from business owner

Thank you so much Fred!

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Jasmine Shah
Jasmine Shah

Excellent service, kind and honest people. They fixed our garage door and our security gate for an extremely fair price, and also taught us (first time homeowners) how to perform maintenance so we don’t have the same problems again, at cost…

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Response from business owner

Thank you for taking the time to post this great review. We sincerely appreciate it!

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peg armstrong
peg armstrong

Efficient analysis and repair of the gate function details.

Response from business owner

Thank you for this 5-star review.

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Cheryl Pizzo
Cheryl Pizzo

A great team to work with. Always

Response from business owner

Thank you so much Cheryl!

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Sasha Dearinger
Sasha Dearinger

Pleasure to work with.

Guys came in, consulted. Helped us to prevent a huge problem.

Provided a solution.

Built two gates offsite, in two days our property secured with a beautiful gate in place.

No mess left behind. Huge thank you for …

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Response from business owner

Great!! Thank you so much!

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terry balser
terry balser

Mike did a beautiful job replacing my old wooden deteriorating double garage door. Very clean operation. Frederick doors is very lucky to have Mike. Highly reccommded. Mark & Ann are very nice folks. Ter

Response from business owner

Thank you for posting this great review Terry!

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roman peter krupczak
roman peter krupczak

Mike fixed our garage door quickly. Cost was reasonable. Highly recommend.

Response from business owner

Thank you for this 5-star review! We appreciate it.

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Jason Conner
Jason Conner

Great service and fair pricing. Good folks to work with. Two thumbs up!

Response from business owner

Thank you very much!

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Tom Chester
Tom Chester

This is the way all companies should be. They installed my two new garage doors three years ago, and did it well.

For this service visit, I had a mysterious problem in which one garage door would only intermittently work. They showed up …

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Response from business owner

Thank you Tom for taking the time to post this great review!

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Cheyenne He
Cheyenne He

Fallbrook over head door and gate entry is a great company. We had their services several times with great satisfaction. Mark is very knowledgeable and with excellent skills,. Strongly recommended without reservations!

Response from business owner

Thank you for this great review, Cheyenne!

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Sharon Towery
Sharon Towery

great service and installer seemed to really know his stuff !!!

Response from business owner

Thank you for taking the time to post this review!

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James Andrews
James Andrews

Mike provided service on existing sectional doors and opener. He was great. Informative, professional and neat. Thanks Mike.

Response from business owner

Thank you very much!

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Dyani Nytka
Dyani Nytka

Would recommend and fair pricing!

After getting locked out of my garage entirely (at the worst time possible) they came out asap. They got me access to my garage without having to cut a massive hole into it! I could still have a perfectly …

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Response from business owner

Thank you for this great review! I'm glad to know we took very good care of you.

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Pamela Tuck
Pamela Tuck

Phenomenal customer service

Response from business owner

Thank you so much!

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joannedeltra jones
joannedeltra jones

Made an appointment very easily and Mike came texted to say he was on his way and fixed and serviced both garage doors. Couldn’t have better service. Will definitely use this company in future.

Response from business owner

Thank you very much for posting this great review!

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Jack Olivier
Jack Olivier

Excellent family business. Mark Ann and Chris performed as required with good service on time responses and most importantly on time delivery. I would highly recommend them.

Response from business owner

Thank you for taking the time to post this great review. We really appreciate it!

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Bob Lafey
Bob Lafey

They did an amazing job at a reasonable price. Our garage door now opens extremely quiet and they fixed a dent in the door. The really know what they are doing. I highly recommend them.

Response from business owner

Thank you for posting this review Bob! I'm glad to know you were pleased with our service.

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Lorna Hodge
Lorna Hodge

A+ service…on time…excellent team…garage door opener problem solved..

Response from business owner

Thank you for posting this great review!

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Nicola V
Nicola V

Great service, friendly staff. Many thanks.

Response from business owner

I'm glad we could take such good care of you! You're welcome

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Edward Thacher
Edward Thacher

Mike took care of the problem quickly. He is always so polite and professional.

Response from business owner

Thank you Ed, we really appreciate you writing this review!

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Pegasus Rising Project
Pegasus Rising Project

They arrived right on time and got the job done quickly for a reasonable price. I definitely recommend them.

Response from business owner

Thank you for taking the time to write this great review!

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Cheryl Heady
Cheryl Heady

Great Company to work with. Their work is excellent I highly recommend them. Cheryl

Response from business owner

Thank you for this great review Cheryl! We appreciate your referral and your business!

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Barbara Wilt
Barbara Wilt

The guys did a fabulous job…I highly recommend them!

Response from business owner

Thank you so much Barbara!

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jerry goldberg
jerry goldberg

Fallbrook Overhead Doors was prompt, professional, fast and answered all my questions concerning why my gate did not work. I would highly recommend them.

Response from business owner

Thank you for this great review!

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David DeBate
David DeBate

After working with Fallbrook Overhead Doors for many years, I highly recommend there services for garage door and entry gates.

They are always professional and personable.

Response from business owner

Thank you very much David! It's always a pleasure doing business with you.

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Joseph Stradley
Joseph Stradley

I had a new garage store installed today by Mike from Fallbrook overhead doors. Mike showed up on time, was a diligent and hard worker and completed the job within the timeframe he gave. he hauled away the old materials and cleaned up the…

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Response from business owner

Thank you very much for taking the time to write this great review!! We really appreciate your kind words and recommendation!

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Marta Foraker
Marta Foraker

This has been a great company to work with when our gate was installed. They are very service oriented and knowledgeable. Quick to respond to any concerns or questions, I would not hesitate recommending Fallbrook Overhead Doors

Response from business owner

Thank you for this great review, Marta! It's been a pleasure working with you.

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Scott Lewis
Scott Lewis

Timely, quick, accurate, honest, friendly

Response from business owner

Thank you very much!

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Jane Schaffer
Jane Schaffer

Great customer service. Technician was pleasant, thorough and showed up on time. I’m very happy with my new door.

Response from business owner

Thank you so much Jane!

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Kent Hamel
Kent Hamel

Excellent service, prompt response for a very fair price. Will use them again when needed.

Response from business owner

Thank you so much for this great review. We appreciate it!

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Beth M
Beth M

Great service. Quick to respond . Showed up on time.

The install went perfect.

Response from business owner

Thank you very much for posting this great review! It was a pleasure working with you.

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JESSE G
JESSE G

I'd like to start off by mentioning how great this company and its office manager Ann are. I was extremely satisfied with both their competitive pricing, flexibility, customer service, and most importantly their product and installation. …

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Response from business owner

Wow! Thank you so much Jesse! It was a pleasure working with you.

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Ann Rocovits
Ann Rocovits

We had a great experience with this company from start to finish! Came quickly and repaired our door efficiently and professionally. Very reasonable price for the work done. I highly recommend this company!

Response from business owner

Thank You for your kind words. We look forward to working with you in the future.

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Mary Rusher
Mary Rusher

Excellent and prompt service.

Response from business owner

Thank you Mary! It is a pleasure doing business with you.

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Marylou Anderson
Marylou Anderson

The tech was very knowledgeable and for right to the task.

Response from business owner

Thank you Marylou!

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Andrew Sebok
Andrew Sebok

I had a problem with the gate, it was opening and closing all the time. After I called Mark came the next day as promised and fixed the problem efficiently. Excellent work!!! Andrew Sebok Temecula CA

Response from business owner

Thank you very much for posting this review and giving us 5 stars!

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Mike Reardon
Mike Reardon

Quick service… very responsive! I appreciate it!

Response from business owner

You're very welcome!

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John Oliver
John Oliver

Wow! Just wow. 6:30pm Monday night my garage door broke. 8:22am the following morning I call Mark at Frederick Access Systems and he reassures me he will get it repaired that day. 8:29am I get a text and email with a quote for the estimated…

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Response from business owner

Thank you for taking the time to post this great review, John! We truly appreciate it.

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Sonja Hughes
Sonja Hughes

Chris did a great fob repairing my gate track and redirecting the the calling system so that I no longer need a land line to program the gate. He came out within a day and was on time. I think this company is more honest then others I have…

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Response from business owner

Thank you very much Sonja!

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Elizabeth Senne
Elizabeth Senne

HONEST!!! Look no further, I definitely recommend Frederick AccessSystems!!!

We had another, supposed five star, google company come give us a bid… they recommended new springs x3 doors and a new opener. He proceeded to make some kind of …

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Response from business owner

Thank you so much, Elizabeth! We really appreciate you posting this great review. It is very important to us to be honest and ethical in everything we do!

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charlene hennings
charlene hennings

Have used this company several times over the years. Mike has come out. He is a nice, professional, young man. He definitely knows his product And once the repairs are made. We have never needed to call them back. They get it right the …

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Response from business owner

Thank you for your kind words and for taking the time to post this great review! We really appreciate it.

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Joe Meads
Joe Meads

Mike lubricated everything and adjusted the springs on both garage doors. They operate now just like when they were installed new by Frederick Access Systems in 2014. Great Job!!!

Response from business owner

Glad to hear it! Thank you so much, Joe!

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Laura Peters
Laura Peters

MIKE INSTALLED BOTH A NEW OPENER AND GARAGE DOOR TODAY.HE SHOWED UP RIGHT AT SCHEDULED TIME.LOOKS GREAT HE WAS VERY HELPFUL WITH SETTING MY CODE EVEN SYNCED MY CAR FOR CLEANED UP AFTER SO NICE TO WORK WITH I HIGHLY RECOMMEND WOULD GIVE 10 …

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Response from business owner

Wow, thank you so much! Great to hear!

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Jann Scheibel
Jann Scheibel

We had an issue with our garage door on a Tuesday evening, we were unable to get our cars out of the garage. Eventually we were able to prop up the garage door up with the use of a ladder.

I contacted Frederick Access Systems Wednesday …

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Response from business owner

Thank you so much Jann! I'm so glad we were able to fit you in.

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David Dastyck
David Dastyck

Excellent service, very informative, highly knowledgeable, fast and effective work. We will definitely use them again!

Response from business owner

I'm glad to know we took such good care of you. Thank you for taking the time to post this great review!

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John Lemcke
John Lemcke

Professional and reliable.

Response from business owner

Thank you John!

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Jane Felton
Jane Felton

Absolutely the best customer service ! I'd give more stars if I could. Kind, efficient , professional from start to finish. Thank you !

Response from business owner

Wow! Thank you so much for this great review!

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Stephen Spencer
Stephen Spencer

Mark came out and taught me how to change my codes. The company is very considerate and I appreciate the fast service.

Response from business owner

I'm glad we could help you out with your gate. Thank you for this 5-star review!

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Kathy Bogle
Kathy Bogle

Probably one of the most professional providers of service that I have ever used. Prompt, complete and clear. You will know when they are coming, and when they have completed their work. There is never a warranty problem. I recommend …

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Response from business owner

Thank you so much for posting this great review! It means a lot to know you are so pleased with our company.

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Todd Brodrick
Todd Brodrick

I have used this company multiple times and will continue to do so. From first call to finishing off the service call... top notch. Great people and they get the job done right. I would highly recommend.

Response from business owner

Thank you so much Todd! It's a pleasure doing business with you.

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Jeff & Rita P
Jeff & Rita P

Fallbrook Overhead Doors did another great job for us. They are a totally dependable and terrific company.

darlena hutchison
darlena hutchison

We want to thank all of you for wonderful service and for making us feel like you know us. The installer new exactly what to do, He was very clean and organized. Ann was Wonderful, thanks again.

Response from business owner

I'm glad to know you were so happy with our service! Thank you for taking the time to post your very kind remarks and for giving us 5 stars 🙂 Ann

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Don Philippbar
Don Philippbar

Ann answered the phone and heard my problem. She sent Mike out to assess further. Came next day to replace the springs. Good as new. Fair priced and suppeting a locally owned business. THANK YOU.

Response from business owner

Thank you so much Don for posting this great review and for supporting a local small business! Ann

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Mike Bongerz
Mike Bongerz

Ann, I still owe Mark fromDecember! He came out and replaced a sensor on the garage door!

Response from business owner

Thank you for letting me know! And thank you for 5 stars 🙂 Ann

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Carol C
Carol C

Mike did an excellent job. Arrived on time, considerate of the surroundings, cleaned up the area great customer personality. Thank you for caring!

Michael T
Michael T

Great Job at repairing my gate sensors. Thanks so much.

Al Arbelo
Al Arbelo

Mark is a true Professional are extremely Knowledgeable in his craft. We would definitely use your services again If and when necessary.

Response from business owner

Thank you for taking the time to post this great review – we appreciate it!

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Chelsea Newell
Chelsea Newell

Mark was wonderful! Fixed my problem very quickly and also helped me find other service men for other issues home repair issues i was dealing with. Highly recommend!

Response from business owner

I'm so glad we were able to help you out!

via Google
Chaz Hendrickson
Chaz Hendrickson

They came to replace the spring on our roll up door and were done in less than 20min. Fast friendly service at a great price. You can't ask for more then that. Will be calling them back to do repairs on one of our gates. Highly recommend.

Response from business owner

Thank you so much for this great review! We look forward to doing business with you in the future.

via Google
Laura Kane
Laura Kane

We had a situation with our door and 2 hrs later, it was fixed. You guys are awesome!!! Thank you for coming out on such short notice!! Happy New Year!!!

Response from business owner

You're very welcome! Happy New Year to you too!

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Tory Taylor
Tory Taylor

We just closed on a house and both our garage doors broke leaving us no way to open them. We were willing to wait after the holidays , but Fredrick Access systems/Fallbrook Overhead Doors had a appointment opening on Christmas Eve. The …

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Response from business owner

Thank you so much Tory! I'm glad we were able to take such good care of you. Merry Christmas and many blessings in the New Year!

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Bob Hardacker
Bob Hardacker

Chris and Tito were on time, professional, courteous and clearly explained the uses & features of the system

Response from business owner

Thank you for this great review!

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Daphne Degoutiere
Daphne Degoutiere

Fast, knowledgeable, thorough and professional. Thank you so much, Mark!

Response from business owner

Thank you! It was a pleasure doing business with you.

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Ellen S
Ellen S

Excellent work. Quick response time.

Response from business owner

Thank you for this review!

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Jeremy Coyne
Jeremy Coyne

Professional.

Timely.

Fair priced.

Only 3 things in a business like this that matter.

Response from business owner

Thank you! Great to know you were so pleased with our service.

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Don & Linda A
Don & Linda A

We were very pleased with the work and the materials.

Tom Snyder
Tom Snyder

Great experience with Fallbrook Overhead doors. Prompt , Professional service. Would highly recommend.

Response from business owner

Thank you for this great review!

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Stephanie McFerran
Stephanie McFerran

Highly recommend this company. Pricing is cheaper than most and service is exceptional! They were able to come out day of unlike other companies and provided amazing service. 5 Star experience no need to look any further.

Response from business owner

Thank you very much Stephanie! I'm glad we could take such good care of you.

via Google
John Suzuki
John Suzuki

Mike and Tito were amazing. They figured out what was wrong with my garage door and said that the work they came to do wasn’t necessary. Very honest guys and company. Will recommend them to my family and best friends!!

Response from business owner

Thank you John for taking the time to post this great review!

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Sergio Ponce
Sergio Ponce

Chris, was amazing figuring out and fixing my gate issue. This family truly does do what the other's say on the reviews. I highly recommend them. I'm getting them back to install something else.

Response from business owner

Thank you for this great review! We look forward to working with you in the future.

via Google
Janet Heyden
Janet Heyden

We recently had a spring break on our garage door. We called Fallbrook Overhead Door and they immediately responded and took care of our repair. They were not only quick to repair our door springs but they have courteous and very …

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Response from business owner

You are very welcome! Thank you for taking the time to post this great review!

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Angela L
Angela L

Very good job. Thumb up 👍. Thank you

Willy Moore
Willy Moore

Very courteous and quick appointment setting and confirmation process. Also a text when the Service Rep was en route. He was thorough and helpful and coached me on self maintenance. An impressive organization. 😀

Response from business owner

Thank you very much for your great recommendation! It was a pleasure working with you.

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Nik O'chea
Nik O'chea

A+ service , referred by a friend. I would highly recommend this business. Very professional, on time and completed the job in a few hours. Very satisfied customer.

Response from business owner

Thank you for this great review!

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Chuck Eckels
Chuck Eckels

Fast, affordable, knowledgeable . Highly Recommended!!!

Response from business owner

Thank you so much Chuck!

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Rick S
Rick S

You guys are great I always recommend you to all my clients thanks

John G
John G

Mike was very efficient, great job

Kent Oberlin
Kent Oberlin

We had Fallbrook Overhead Doors update our driveway gate system to a "smart" system where the guest can hit the call button at the gate and it will ring our cell phones. We we can see and talk to the the guest as well as open the gate if …

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Response from business owner

Thank you so much for this great review! We look forward to working with you in the future.

via Google
Annie Van Peter
Annie Van Peter

I've used Fallbrook Overhead Doors for several years. Each time they are easily accessible, quick to get me on the schedule, and quick to repair. Their communication is stellar! This last time I used them, Mike even went above and beyond…

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Response from business owner

Wow! Thank you for this fantastic review!

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TJ O'Hara
TJ O'Hara

We have been very impressed with Frederick Access Systems. Its team is prompt, professional, polite, and knowledgeable. They took the time to make sure that we knew exactly what they did and answer any questions we had. We look forward …

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Response from business owner

Thank you TJ! We sincerely appreciate you taking the time to post this great review and we look forward to working with you in the future.

via Google
Jan Burke
Jan Burke

We have used this company for our overhead door needs for many years. They have excellent service and are knowledgeable. The technicians arrive on time and do top-notch work. They leave the site clean and neat.

Response from business owner

Thank you very much for this great review!

via Google
Ben Wood
Ben Wood

Everything was very friendly and professional. Fast and efficient. Very nice folks.

Response from business owner

Thank you so much Ben!

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Cathy Smyth
Cathy Smyth

Their response was quick to repair our garage door and did what they could to get it working until the replacement parts come it.

Response from business owner

Thank you for taking the time to post this great review

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Dennis
Dennis

We could not be more pleased with our new property gate. Frederick Access Systems is very professional and thorough. From Mark’s initial visit to the final crew putting the finishing touches on our gate everyone was polite, friendly and …

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Response from business owner

Thank you very much for posting this great review! It was a pleasure working with you.

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jcbsurf
jcbsurf

I have had an excellent experience with this company. Outstanding craftsmanship and quality of the gate they installed at my home. 2 years later there was some minor issues with it and they came out and fixed it promptly for free. I highly …

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Response from business owner

We appreciate your time in posting this 5-star review and are glad to know we took such good care of you!

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Jim
Jim

Perfect experience from start to finish. Ann was friendly, prompt and effective getting a repair scheduled and was especially helpful talking to someone who didn't know too much. Mike repaired and installed everything we needed and was …

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Response from business owner

I'm glad to know you are happy with our service and our company! Thank you!

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Carol Dacey
Carol Dacey

Most efficient installation ever! Old opener out & new one in in less than an hour!!

Response from business owner

Thank you, Carol, for taking the time to post this great review!

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Debbie Selby
Debbie Selby

Great workers that did a great job of repairing our garage door.

Response from business owner

Very good to have this confirmation! Thank you for posting a great review.

via Google
Birchall Restoration
Birchall Restoration

Mike was on time, communication was great. Explained what he can do and fixed the problem in a timely manner. Highly recommend.

Response from business owner

Thank you very much!

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Jeanne Duncan
Jeanne Duncan

I would recommend this company to everyone! Very friendly and professional!

Response from business owner

Thank you very much for taking the time to post this great review.

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T. Lee
T. Lee

THEY DID A WONDERFUL JOB.

Response from business owner

Thank you Tina! Happy to help.

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Jim Skelton
Jim Skelton

Mike is an outstanding technician!

Response from business owner

Thank you Jim, we think so too but it's good to have the confirmation!

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Jan Scott
Jan Scott

I'm pretty happy with the friendly and knowlegable service. They repaired the opener lickety split, I'd recommend them. Ann is pretty awesome too.

Response from business owner

Awww shucks! Thanks Jan 🙂 Ann

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David Stann
David Stann

Great Company. Mark is a man of his word. Had some minor issues with our gates and Mark made it right. Great crew and a pleasure to work with. I would highly recommend this company. Very professional.

Response from business owner

Thank you so much for your kind words and taking the time to post them! I'm glad you are happy with our service.

via Google
Ray Patchen
Ray Patchen

Called Fredericks to replace a broken key pad, Mark came out the next day and helped me choose a new system. Two days later Chris installed the new system plus a sensor. Everything was done professionally and in a timely manner. Great …

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Response from business owner

Thank you so much for this great review! We appreciate you taking the time to post it.

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Edward Cyran
Edward Cyran

Fallbrook Overhead Door, Frederick Access System is Top Notch!!! Quality work, neat, clean installation and great service...if needed. Always available to talk to if an issue arises.

Response from business owner

Thank you for this great review! We sincerely appreciate it.

via Google
juan ruiz
juan ruiz

Very friendly and professional. Mike had my spring replaced and my garage door working in no time. Cleaned up after him self very well. I will recommend Frederick Access Systems to everyone I know.

Response from business owner

Thank you for this great review! I’m glad to know you are pleased with our service.

via Google
Dale Johnson
Dale Johnson

What a breath of much needed fresh air.After a security breach and a medical issue these folks(Mark and Anne) couldn'tve come at a better time.They adjusted THIER schedule to accommodate my problem and doctor appointment.Above and beyond …

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Response from business owner

You’re very welcome!! I’m glad we could help you out and get this issue taken care of quickly for you. Take care!

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Bill Lin
Bill Lin

The best value-added service ever in this life time.

Response from business owner

Great to hear! Thank you so much!

via Google