Reviews

From 54 reviews
Kathy D
Kathy D

Mike and his assistant (sorry I didn't get his name) were 10 out of 10. Very quick and efficient and professional. They were here on time and completed the job in 10 minutes. What a treat! Thanks for the wonderful work in this time of…

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Sue Billing
Sue Billing

Excellent service. All our questions were answered in easy to understand language. We were made sure we understood how everything works. Highly recommend this company.

Response from business owner

Thank you very much Sue! I'm glad to know you were so happy with our service.

via Google
Rich Levy
Rich Levy

On time every time. Professional and answered all questions. Finished quickly and efficiently. Would use them again for sure!

Response from business owner

Great to hear! Thank you for taking the time to write us a 5-Star review!

via Google
Jeff Haag
Jeff Haag

I have been using these guys for years simple put “ The Best “

Response from business owner

Thank you so much Jeff!

via Google
William Katz
William Katz

My interaction with them was by far the best that I have ever had with any type of service company. I have had many interactions with service companies both personal and professional over the last 44 years.

Response from business owner

Wow, thank you very much! That means a lot to us to hear! We sincerely appreciate your taking the time to write us such a great review.

via Google
Randy Halpin
Randy Halpin

We asked them to come to our house expecting to need a new garage door. Mark informed us that wasn't the case when he could have easily sold us a door and a new door opener. Then mike came out and performed the service in an effective and …

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Response from business owner

Thank you very much Randy! We strive to run our business with honesty and integrity, and to provide great customer service. It sounds like we succeeded! Very good to know.

via Google
rich breyer
rich breyer

I called they were out 4 hrs later for an assessment. Thank you I would definitely recommend this company. Rich

Response from business owner

I'm so glad we could fit you in quickly. Thank you very much for posting this great review, we truly appreciate it.

via Google
Cecilia Farquharson Taylor
Cecilia Farquharson Taylor

Great service! Quality work! Would definitely call you again if needed!

Response from business owner

Thank you for your recommendation! I'm glad to hear you are happy with our service and quality of work. We look forward to working with you again in the future for any garage door or gate needs.

via Facebook
Marcus Holt
Marcus Holt

Great service! I contacted them around 11:22AM and by 1:25pm, they had scheduled the job, sent their techs and fixed my issue. A+++

Response from business owner

Thank you for this review. Our goal is to have customers for life. I hope we succeeded in that goal.

via Google
Cecilia Taylor
Cecilia Taylor

Great service! Thank you!

Response from business owner

You're very welcome! I'm glad we could get it taken care of for you. Thank you for taking the time to post a great review.

via Google
Virginia Flatley
Virginia Flatley

Great customer service!

Response from business owner

Thank you very much – customer service is one of our top goals! I'm glad to know we're succeeding. We appreciate your business and the great review.

via Google
Charles White
Charles White

I have used Fallbrook Overhead Doors for over 17 years. They have installed 4 doors for me over the years Always great service after the sale if needed. Chuck White

Response from business owner

Thank you very much for taking the time to post this 5-star review! We appreciate your business and are glad to know we have provided great service over the years.

via Google
Vicki Porter
Vicki Porter

Great experience! They have done work on our garage doors for several years. Always timely and everything works perfectly!

Response from business owner

Thank you very much Vicki! It's been a pleasure working with you and Bill over the years.

via Facebook
Chad Hughes
Chad Hughes

I had a custom door gate installed a at my home in wine country. Mark and his son saw the project through with great communication and reasonable pricing. I would highly recommend them.

Response from business owner

Thank you so much for this great review, Chad! I'm glad you were happy with our service.

via Google
Ron Williams
Ron Williams

I could not be more pleased with my new garage door. The entire procedure, from bidding, cost to perfect installation could not have been better. I'm very fortunate, to have chosen Fallbrook Overhead Doors!

Thank you very much, Ron Williams

Response from business owner

Thank you very much, Ron, for this excellent review! I'm so glad to hear your experience with us was so good. We strive to provide excellent service and love to hear when we achieve it. Thanks again for taking the time to write this review.

via Google
Ron W
Ron W

Yes, for sure. Thank you and your crew, the door looks great and the installation was perfect. Your crew was on time, worked in a professional manner. Thank you very much.

Gail Slocum
Gail Slocum

Always great service and came out within a few days👍🏼

They’re the Best!

Response from business owner

Thank you for taking the time to post this great review! We strive to provide the best customer service and quality repairs, and I'm glad to hear we succeeded!

via Google
Jacobo Cruz
Jacobo Cruz

Mike L helped adjust my garage door. Mike had no problem troubleshooting. Got it done quick. I highly recommend Fallbrook Garage Doors.

Response from business owner

Thank you very much, Jacobo! I'm glad Mike was able to take care of your garage door problem, and that we could fit you in today.

via Google
LuAnn Marino
LuAnn Marino

Fantastic service! Fast efficient and friendly. I have used them multiple times . I am always impressed.

Response from business owner

Thank you very much for this great review. It means a lot to us that you have been impressed each time we have provided service for you!

via Google
anthony tiso
anthony tiso

Professional, Friendly and Punctual. Will use them again!

Response from business owner

Thank you for your great review! We sincerely appreciate you taking your time to post this. We look forward to working with you in the future.

via Google
Paradise RCFE
Paradise RCFE

the service is great family operated and they really care about their work and maintaining their customer base. Always there when you need them rain or sun I use their services for many years and have seen them grow because of their high …

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Response from business owner

Wow, thank you Sam! We really appreciate you taking the time to post a review and give us 5 stars! Thank you for the work over the years and your trust in our company.

via Google
James Brett
James Brett

Building and installing a driveway gate is both an art and a science. FAS does both very well. I love my new gate.

Response from business owner

Thank you for your great review. I'm so glad you're happy with your new gate and with our service! It was a pleasure working with you.

via Google
Ronald Shattuck
Ronald Shattuck

Our large oversize 18 foot wide garage door failed late last night. I called Fallbrook Overhead Doors this morning they came out here on time the repairman was courteous efficient and fast and our garage door’s 40 year old original springs …

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Response from business owner

Thank you for taking the time to write us a great review. I'm glad we were able to take care of your garage door springs and that you were pleased with Mike's service and expertise. You are very welcome!

via Google
Gail & Kurt S
Gail & Kurt S

Thank you for taking care of us and fixing the gate

We can always count on you and appreciate all the help you have given us over the years

Grace Junghans Urbina
Grace Junghans Urbina

They are very professional and honest .They install my door very well also the price was very affordable and quality

Response from business owner

Thank you Grace!

via Facebook
Mike Musto
Mike Musto

Great work done at a fair price. The bottom line is we have a beautiful gate and fence.

Response from business owner

Thank you for taking the time to write us a review. I'm so glad you are happy with your new entrance!

via Google
Dean Capelotti
Dean Capelotti

Fast & professional did agreat job!

Response from business owner

Thank you very much Dean!

via Google
Ryan Croudy
Ryan Croudy

Wow! It’s rare to find companies like this today. Mark the owner came out to repair our sliding driveway gate which lately has a mind of its own. Mark put a new part in the control box and said I’m not going to charge you until we know it …

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Response from business owner

Thank you so much for taking the time to write such a great review for us! I'm glad Mark was able to help you with your gate and you were pleased with his customer service.

via Google
Skip & Ann P
Skip & Ann P

Hi Ann,

Thank all of you very much for the excellent work you have performed for us.

Diana G
Diana G

Excellent reliable service. Honest & fair priced. Great company independently owned for years in Fallbrook. Always nice to work with independent owners!

The owner is extremely knowledgeable in electronic gates and doors. I used him for a …

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Response from business owner

Wow, thank you very much Diana! I'm so glad we could get your gate problem taken care of and that you were happy with our expertise and service. I really appreciate you taking the time to post this great review; it means a lot!

via Google
Jim M
Jim M

On time, early. Fixed my issue in short order. Very pleased.

Tina Andruss
Tina Andruss

We have been using Fallbrook Overhead Doors for 19 years. We highly recommend them.

Response from business owner

Than you very much Tina! We appreciate you taking the time to post a review, and also sharing some pictures of your beautiful new garage doors! It's been a pleasure working with you over these many years. We look forward to working with you in the future for any of your gate or garage door needs.

via Google
Rick Layon
Rick Layon

I have used Fallbrook Overhead Doors on at least three occasions over the years and they have never disappointed; reliable, honest and expeditious. What more can you ask for. I recommend them without reservation.

Response from business owner

Thank you for your great review! Honesty and integrity are very important to us, so it is nice to have confirmation that our customers fell we are honest and reliable.

via Google
Lauren Davila
Lauren Davila

Have used them time and time again, and they never disappoint, Always Wonderful Srv and Work!

Response from business owner

Thank you Lauren! It's a pleasure working with you.

via Facebook
Lauren Davila
Lauren Davila

always a professional experience and job well done. have used them many times (as a local property manager) and will continue to use them!

Response from business owner

Thank you so much Lauren. It's a pleasure to work with you!

via Google
Sherry Simmons
Sherry Simmons

When there was an issue with the powder coating on our driveway gate that Fallbrook Overhead Doors had installed 1.5 years ago, they never hesitated to remove the gate, repowder coat it, and reinstall it as quick as possible, without asking…

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Response from business owner

Thank you so much Sherry! Our personal integrity is very important to us and we do our best to stand behind our products and services.

via Google
Joseph DeBold
Joseph DeBold

Frederick/Fallbrook Overhead Doors was a pleasure to work with. They were knowledgeable about the problem I was having and the new system was installed promptly. It now works great with many features that were missing before.

Response from business owner

Thank you very much! I'm glad we were able to assist you with your garage door.

via Google
Andrew Sebok
Andrew Sebok

After the installation of the gate I received regular support for any problems I had with the gates. Fallbrook Overhead Doors is very reliable and replies immediately for problems or repair requests. I highly recommend their services for …

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Response from business owner

Thank you Andrew, I'm glad you have been so happy with our installation and follow-up service. We appreciate the time you took to post this great review!

via Google
Johnnie Boesenberg
Johnnie Boesenberg

Very professional and courteous had a problem they took care of it made it seem so easy but I know it’s not. very good people to work with I would recommend to my friends and family

Response from business owner

I'm very glad you were happy with our service and our technician. Thank you very much for taking the time to post a review!

via Google
Joan A
Joan A

Very fast and efficient thank you

Lisa Taunt
Lisa Taunt

Replaced our old yucky door--great price, excellent service, kind and efficient. Love my new door!--and opener that works too!

Response from business owner

Thank you! Glad you are happy with your door and our service!

via Facebook
Kim Louise Smith
Kim Louise Smith

We have used Fallbrook Overhead Door ‘s since we moved to Bonsall in 1990. They put our first garage door openers in, and they gave us extra transmitters for our cars. They also put in a coded opener on the outside of the garage and gate. …

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Response from business owner

Thank you for your review! I'm so glad you have had consistently excellent service from our company. That is a great confirmation that we are meeting our company goals in providing high quality customer service and products. We appreciate your loyalty and business as a customer and look forward to continuing to working with you in the future. Take care and God bless!

via Google
Vivian Barron
Vivian Barron

I am the lady who originally gave Fallbrook Overhead Doors a 1 star. Although I didn’t trust them anymore because they did the “ostrich in the sand “ scenario after visiting and fixing the gates 8 times, only to have them break sometimes …

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Response from business owner

Thank you for this 5* review! I'm so glad we were able to come up with a solution that would fix the problem and that you are so happy with it. You're very welcome!

via Google
Patrick du Monceaux
Patrick du Monceaux

Reasonably priced compared to others and very quick and effective installation, works and looks good. Guys cleaned up meticulously.

via Facebook
avocadolvr99
avocadolvr99

Great service and good communication! This is my go to place for garage door replacements repair services. Recently replaced to garage doors at my home and they are beautiful. Service technician Mike has been out a couple of times very …

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Response from business owner

Thank you very much! It's been a pleasure working with you. We are happy to be of service and love to hear great things about our techs!

via Google
Gustafson Family
Gustafson Family

So thankful to get the door fixed quickly! Mike was very kind and knowledgeable. Great service!

Response from business owner

Thank you very much! I'm glad we were able to get it taken care of for you.

via Google
Rob Hass
Rob Hass

We've been here in Fallbrook now for over 20 years, and have always relied on Mark to help us out with our garage doors and gate issues in a timely and professional way. The ONLY go-to guy. Period. Full stop.

Response from business owner

We can’t leave a gate open for Christmas. Thank you for your kind words. Merry Christmas.

via Google
Vince Harding
Vince Harding

I have been working with FREDERICK ACCESS SYSTEMS, INC.for years. They are number 1 in honesty, integrity and customer satisfaction.

Response from business owner

Thank you so much! 🙂

via Facebook
Marsi Sanchez
Marsi Sanchez

Was kept posted on there ETA and they were quick to solve the problem my door was having and fixed it as well as lube and tighten everything else. Best in Town

Response from business owner

Thank you very much! We're very glad to have been able to assist you with your garage door.

via Google
Howard K
Howard K

Mark and team installed our entry gates with a loop and entry system. They did an awesome job and were by far the best price; we had 5 other quotes too. Mark is professional, knowledgeable and reliable. Over the last 4 years when I have had…

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Response from business owner

Thank you very much for your great review! It's been a pleasure working with you and Lauri over the years; we look forward to taking care of your gate and garage door needs in the future.

via Google
Larry Smalley
Larry Smalley

The Fallbrook Overhead Doors & Entry Gates team did a fantastic job on our new gate! What I liked: 1) Mark worked with us on the design...not just "whatever you want," he offered great advice. 2) Chris installed the gate with precision and …

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Response from business owner

Wow, thank you so much for your review! I'm sorry I didn't see this earlier and respond immediately. I'm so glad that you were happy with your experience with our company. Customer service is very important to us and I'm glad we succeeded in our interactions with you throughout your project.

via Google
Barbara Jarnes
Barbara Jarnes

Fallbrook Overhead Doors took very good care of us when our garage door opener (from another company) decided to quit. Very prompt, professional, reasonable, and courteous.

via Facebook
Marvin Shuck
Marvin Shuck

You wont find a more friendly, professional Garage Door Repair Company than this family owned and operated business. On a Friday evening at 4:00pm, my Roll up Garage Door springs gave way and it came crashing down with a thud. I couldn't …

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Response from business owner

Thank you very much for this great review! It was a pleasure working with you.

via Google
Ashley Driver
Ashley Driver

What a wonderful experience! Roger and his crew are fantastic. They did a beautiful job and installed the perfect gate for my needs. The gate itself is beautiful, and the craftsmanship is excellent. I cannot say enough good things about …

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Response from business owner

Thank you very much for this great review! I'm glad you had a positive experience and were happy with the results.

via Google