Reviews

From 524 reviews
Jesse Chartier
Jesse Chartier

You don't often find a company with nearly 500 Google reviews and 5 stars across the board. To that point, I thought, why should I add another 5-star review? Because they deserve it. This company is fantastic, and their customer service is …

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Response from business owner

Thank you so much for giving us this great review Jesse! We really appreciate your kind words and you taking the time to post it!

via Google
Kim Applebee
Kim Applebee

If I could give 10/5 stars I would. Our garage door spring broke – Mike was here within 20 minutes and was super nice. The job was done right and efficiently – I couldn’t have asked for more.

Response from business owner

Wow! Thank you so much!!

via Google
nicole naadau
nicole naadau

From start to finish, they were professional, friendly, and incredibly efficient. Ann and Mike were so thorough and attentive. I had immediate responses since my first phone call attempt and was kept informed every step of the way. Mike did…

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Response from business owner

Thank you so much for posting this great review! I'm glad to know we took great care of you.

via Google
Elaine Hill
Elaine Hill

Chris came even sooner than scheduled and diagnosed then repaired our gate problem. Prompt and efficient!

Response from business owner

Thank you Elaine. We appreciate this review!

via Google
Patricia Mizota
Patricia Mizota

Great outfit to have work completed by. Quality and integrity and a fair value matched with a great attitude. Use this business to solve your gate issues you will be satisfied.

Response from business owner

Thank you for posting this great review!

via Google
Iggy Gutierrez
Iggy Gutierrez

Fantastic service, knowledgeable staff. Highly recommended.

Response from business owner

Thank you Iggy!

via Google
Larry Conover
Larry Conover

Chris was the only serviceman who could fix my gate. It stumped everyone who called on me to fix a gate that would not close!!!! Everyone wanted me to replace all the motors, etc. that would have been around $7000 plus. NOT Chris!!! He …

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Response from business owner

Thank you so much for posting this great review!! We really appreciate you taking the time. I'm glad Chris took such good care of you.

via Google
Anne Mosher
Anne Mosher

What a great garage door business here in Fallbrook!!! Worked with them for years and they are the best at their profession. Excellent all the time!!!

Response from business owner

Thank you so much for posting this great review!

via Google
Pedram Savi
Pedram Savi

Christopher and his staff were amazing. They are very friendly and professional. Also, Christopher recommended the garage doors we installed and they look GREAT. Cannot be happier with the service and professionalism.

Response from business owner

Thank you for posting this review! I'm glad you are happy with your new garage doors. They are beautiful!

via Google
Debbie Forbes
Debbie Forbes

This was a perfect service call, which never happens. The door issue was fixed immediately, without additional expense, plus a faulty remote control was replaced and a pin pad synced up.

And all in record time – I highly recommend this …

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Response from business owner

Thank you very much for posting this great review!

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Neven Klacar
Neven Klacar

Great work and professionalism !

Response from business owner

Thank you Neven!

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Rebecca Vogel
Rebecca Vogel

Great communication and service

Response from business owner

Thank you for taking the time to post this review!

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Deborah Zoller
Deborah Zoller

Excellent service. Repairman was prompt, friendly, efficient and informative. You always get the best from Fallbrook Overhead Doors, et al.

Response from business owner

Thank you very much for posting this great review! We really appreciate it.

via Google
Ron Lovelady
Ron Lovelady

Wow, putting an automatic opener on this old garage door is the best thing we could have done. Excellent job, much more functional for this rental!

Response from business owner

Glad to hear it! Thanks Ron.

via Google
Jeff Lucia
Jeff Lucia

Great communication, never a long wait for service, fast and expert work, and exceptionally nice folks to deal with.

Response from business owner

Thank you very much Jeff!

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Richard
Richard

Thank you Federick Access System.

Response from business owner

Thank you for 5 stars!

via Google
James Butcher
James Butcher

Great communication and knowledgeable service. They did a top notch job servicing my gate!

Response from business owner

Thank you very much Jim! We appreciate you posting this great review.

via Google
Paul Baglien
Paul Baglien

Beautiful railing. Great installation. Backed-up installation later with paint touch-up as needed.

Response from business owner

Thank you for taking the time to post this review!

via Google
Matthew Shari Reabold
Matthew Shari Reabold

This is a stellar garage door/repair company. Mike came out and was so professional and knowledgeable. Our garage door is completely fixed and he gave us tips to keep it in tiptop shape. We will definitely be referring you to our family and…

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Response from business owner

Thank you so much Shari! We appreciate you posting this great review.

via Google
Roberta Dotson
Roberta Dotson

Fallbrook Overhead Doors’ customer service is exceptional. It is always a pleasure to work with them. I called them about my garage door’s not sealing completely. They scheduled an appointment for the next morning. The representative …

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Response from business owner

Thank you so much Roberta!

via Google
Carlos Ramirez
Carlos Ramirez

Great communication and direction to your business. The reflector I bought from you was essential and highly needed.

Response from business owner

Thank you for posting this 5-star review! We appreciate it.

via Google
Bjorn Minde
Bjorn Minde

Impressive depth of knowledge and very efficient with time and execution! 2 other companies said they could not handle this type of gate issue, but Frederick Team stepped in and resolved in under an hour, true professionals. Price was very …

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Response from business owner

Thank you very much for posting this great review!

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Richard Maertz
Richard Maertz

When I called Fallbrook Overhead Doors to take advantage of their door tune-up offer, (they had previously installed our heavy sectional garage door) where I had a specific requirement for a time slot to help to meet my timing – and, to …

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Response from business owner

Thank you very much for posting this great review.

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Julia Parker
Julia Parker

Their service is so professional whenever I struggle to adjust the sensor and keeps the appointment on time.

Response from business owner

Thank you!

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Jake Wiley
Jake Wiley

Prompt response and excellent service at a fair price.

Response from business owner

Thank you very much for posting this great review!

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Marlene Chidichimo
Marlene Chidichimo

Excellent quality of service

Response from business owner

Thank you for posting this review, Marlene!

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W Zheng
W Zheng

Your service is the best in our town. Refer to friends. Thanks

Response from business owner

Thank you very much!

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Karen K
Karen K

Fast and friendly service!

Response from business owner

Thank you for 5 stars!

via Google
R James
R James

So refreshing to get fast, fair and quality service.

Called this morning needing a repair on my sectional garage door and Ann was able to schedule me in same day. Mike L. Showed up right on time and fixed our door in short order and even …

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Response from business owner

Thank you for this great review! We really appreciate you taking the time to post it.

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David Martinez
David Martinez

Great customer service Mike did an excellent job at explaining everything, garage door works great!

Response from business owner

Thank you for this great review!

via Google
virginia rose
virginia rose

Chris did an excellent job. He was very knowledgeable, prompt and was reasonable.

I will use him in the future.

.

Response from business owner

Thank you Virginia!

via Google
Mike
Mike

What a great experience! From calling for an annual maintenance appointment and having it scheduled for the next day to a prompt arrival of Mike and his quality work, we couldn't be more pleased. Thank you all for your professionalism and …

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Charlie Cobb
Charlie Cobb

Fallbrook Overhead Doors did their usual outstanding job yesterday when they replaced our garage door opener, (which they had originally installed along with a new garage door 20 years ago). The opener had finally failed.

We have used …

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Response from business owner

Wow, thank you so much for posting this great review Charlie! We sincerely appreciate it!

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Ruth Haggerty
Ruth Haggerty

Excellent turned up on time very efficient and professional, but use them again definitely recommend

Response from business owner

Thank you Ruth!

via Google
Filip Cervinka
Filip Cervinka

Mike was awesome. Very friendly and knowledgeable. They did a great job on installation custom garage doors.

Thanks for the professional job. I highly recommend their services.

Response from business owner

Thank you for taking the time to post this 5-star review!

via Google
Christopher Mulligan
Christopher Mulligan

Install was clean easy and great! Had a small issue and they took care of it immediately and quickly. Thank you for all the wonderful service!

Response from business owner

You're very welcome! Thank you for taking the time to post this 5-star review.

via Google
Rachel Branson
Rachel Branson

Reasonable, communicative & very professional. We had some issues with our garage door, and they came right out and made it right. Thankful for a business that values its customers and that takes pride in a job well done.

Response from business owner

Thank you very much for posting this great review!

via Google
Zachary Gilbert
Zachary Gilbert

Chris was awesome. Very friendly and knowledgeable. He was able to get my gate up and running within 15 minutes. I just wish I had called them earlier. Thanks for the professional job. I highly recommend their services.

Response from business owner

I'm glad Chris was able to take such good care of you! Thank you for posting this review.

via Google
Susan Tuner
Susan Tuner

Great communication, they new straight away was the problem was, resolved issue right away. Great service!

Response from business owner

Thank you for posting this great review Susan!

via Google
Peter Nolan
Peter Nolan

Absolutely the best

Did a great job fixing our gate

Response from business owner

Thank you so much Peter! We appreciate it!

via Google
Angela Calandri
Angela Calandri

Terrific service! Fast , friendly and fair prices!

Response from business owner

Thank you for posting this great review!

via Google
Robert Chaffin
Robert Chaffin

Seemless, professional and friendly.

Response from business owner

Thank you very much!

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Lynn Misner
Lynn Misner

ON time and quick. Love the text communication!

Response from business owner

Glad to hear it! Thank you

via Google
Neil Larson
Neil Larson

Christopher came by and dropped off a couple of remotes that I had requested and also reprogrammed one of my garage doors. He was punctual and didn't waste any time taking care of business. I really appreciate it his good attitude and his …

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Response from business owner

Thank you so much for this great review!

via Google
Michael Garcia
Michael Garcia

Very friendly, and made the repair quickly

Response from business owner

Thank you very much!

via Google
Dean Sbragia
Dean Sbragia

Knowledgeable and thorough.

Response from business owner

Thank you very much for posting this review Dean!

via Google
John Daly
John Daly

I had my gate opener replaced and gate refurbished. They were prompt in their response, efficient and completed the job on schedule. I was very pleased with the workmanship and everyone was pleasant to work with.

Response from business owner

Thank you very much John! I appreciate you taking the time to post this great review.

via Google
darrell delgado
darrell delgado

The service provided by Fallbrook Overhead doors was completed without any unexpected complications. The only minor issues involved a delay of a few days due to lack of inventory on the service truck and some miscommunications.

The service…

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Response from business owner

Thank you Darrell! I'm glad we got it taken care of.

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JLO O
JLO O

Driveway swing gate had intermittent failure, it had a mind of it's own, it wouldn't open. Frederick diagnosed the problem and replaced the receiver. He also took the time to reprogram my two cars and the two transmitters I requested. Thank…

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Response from business owner

I'm glad to know we took such good care of you! Thank you for posting this review.

via Google
Mary Brunton
Mary Brunton

Rapid response, qualified technician and fairly priced

Response from business owner

Thank you for posting this review!

via Google
Jena Sautter
Jena Sautter

Frederick is fantastic. They did a great job on the custom garage door that I needed. They were very communicative throughout the entire process.

Response from business owner

Thank you very much Jena!

via Google
Jane Dupes
Jane Dupes

They are clearly an open and shut case! Was prepared to replace my tired, worn out 2001 model but the installer tweaked a few things and my old garage door opener and remotes working better than ever. The integrity, professionalism, and …

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Response from business owner

Thank you so much for this great review! I'm glad Mike was able to get your old operator working again.

via Google
Nick Triesch
Nick Triesch

The best possible service! Mike was quick and smart. Thank you Mark for helping me! Lady on the phone was terrific. I will recommend. Nick Triesch .

Response from business owner

Thank you Nick! We really appreciate this review!

via Google
James Calas
James Calas

Frederick Access Systems came to our rescue in time of need. We were out of the country and our gate wouldn’t close. After calling Ann, she got ahold of Mark and he responded that same evening. We are so thankful for this company. They have…

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Response from business owner

Thank you so much for this great review Jim! We sincerely appreciate you taking the time to post it.

via Google
Ann McCormick
Ann McCormick

Last Sunday a garage door bracket broke and wheel fell out. I called Fallbrook overhead doors on Monday and Mark sent Mike over that day to fix the door. Great job! Thanks, Ann

Response from business owner

You are very welcome! Thank you for posting this review, we appreciate it.

via Google
Joseph Cusimano
Joseph Cusimano

A combination of being on time and honesty,a real community company.

Response from business owner

Thank you so much Joe!

via Google
Omid Pourzanjani
Omid Pourzanjani

Great service. The price was quotes at the time I made the appointment and the amount charged was exactly the same. The technician was competent and friendly.

Response from business owner

Thank you for taking the time to post this great review!

via Google
Diana Wiggins
Diana Wiggins

I totally recommend this company for garage door service! The people there are very pleasant and accommodating with scheduling. The technician Mike was so nice and was knowledgeable, very helpful, and timely.

Response from business owner

Thank you Diana! We appreciate your great review.

via Google
Ben Hathcock
Ben Hathcock

Mike arrived earlier than expected and was quick and efficient in replacing the two tension springs on our garage door. He checked out the opener and cables to make sure they were still good.

Response from business owner

Thank you Ben! I'm glad to know Mike took such good care of you!

Ann

via Google
James Boyd
James Boyd

Explained everything completely. Did what needed to be done plus full tune up for a reasonable price. Used in the past and would use again if needed.

Response from business owner

Thank you very much for this great review!

via Google
Lana Roberson
Lana Roberson

Prompt, professional, excellent work and service.

Response from business owner

Thank you for your kind words!

via Google
Glenn Golden
Glenn Golden

Excellent customer service.

Response from business owner

Thank you for 5 stars!

via Google
Christy Phillips
Christy Phillips

Love Fallbrook Overhead, been my go to for nearly 20 years

Response from business owner

Thank you so much for being a loyal customer for so long! We appreciate you!

via Google
Sheila Malone
Sheila Malone

We had wonderful experience with Mark. He is one of the most correct patients business man God bless

Response from business owner

Thank you Sheila!

via Google
Arlene Cratsa
Arlene Cratsa

I love my new garage door motors/openers! What a difference from the Genie system that was previously installed. I have a double garage and when I open one door, both lights go on and stay on when they sense I'm still in the garage. I …

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Response from business owner

Thank you very much for your 5-star review!

via Google
Marvin Howell
Marvin Howell

I really appreciate these guys. Great job every time. Wish everyone ideal with was this professional

Response from business owner

Thank you very much Marvin!

via Google
Jasmine A
Jasmine A

We bought our house last year and have been dealing with 2 garage doors that wouldn't open, but once our gate broke, we decided to have all 3 fixed. Thankfully Mark was able to help us get all 3 back in running order quickly. The garage …

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Response from business owner

I'm glad we were able to help you out with your gate and your garage doors! Thank you so much for taking the time to post this great review. We look forward to working with you in the future.

via Google
Eduardo Urbano
Eduardo Urbano

Very professional company it’s people very friendly very respectful always focused on doing great work,clean job and covering all the ditails as possible 💯

Response from business owner

Thank you so much Eduardo! It was very nice working with you.

via Google
Debra C
Debra C

Mark Frederick is an amazingly kind and competent professional. We had ideas about the gate we wanted, and asked his expert opinions. He kindly told us his thoughts and we realized there were many things we hadn’t thought about (and we are …

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Response from business owner

Thank you so much for your kind words and 5 stars! We really appreciate it.

via Google
Lee Worthy
Lee Worthy

The technician was friendly, professional and quick. Will use them again.

Response from business owner

Thank you very much!

via Google
Emili Steele
Emili Steele

I cannot say enough what a great experience this was! Scheduling was super easy. Mike was my technician and was polite and knowledgeable. He had my doors working and serviced in a snap! Soup to nuts, a wonderful experience. Thank you!

Response from business owner

Wow, thank you Emili!

via Google
Keri Sprint
Keri Sprint

Mike was a great help today. Very efficient and professional! Thank you for getting our garage door back up and running! Highly recommend!!!

Response from business owner

You're very welcome! Thank you for posting this review.

via Google
Monique
Monique

My garage doors look amazing ! Mark and his wife Ann and his son Chris and the entire team ! I can’t begin to even say how very much I appreciate their work and how perfect the entire process is from start to finish ! They designed and …

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Response from business owner

Thank you Monique! I'm so glad you're happy with your new doors.

via Google
Miguel Rojas
Miguel Rojas

The owner and his assistance are five star people! Very courteous. Very professional. Excellent and explaining a situation for the owner. Highly recommended. Almost 3 years after an installation they still came out to fix my problem with a …

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Response from business owner

Thank you very much Miguel! We look forward to working with you in the future.

via Google
Ronald Sisel
Ronald Sisel

Garage door replaced the next day after request made due to defective door. Excellent work and disposal of defective door. Appreciate much door quality and expeditious service!

Response from business owner

Thank you very much Ron!

via Google
Thomas H
Thomas H

Mark is quick, knowledgable, and efficient. We highly recommend his service . ThomasH

Response from business owner

Thank you for taking the time to post this 5-star review!

via Google
Pamela Whitfield
Pamela Whitfield

Awesome company to deal with. Very responsive to any issues. Their quality of work is the best!!

Response from business owner

Thank you so much Pam!

via Google
Wayne T
Wayne T

Garage door partially came off tracks, bending a few guide rails. My daughter and I managed to get the door back in the tracks and left it down. Called Fallbrook Overhead Doors about 9am. They called back approx 10am and had Mike at our …

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Response from business owner

Thank you for this great review! I'm glad we could help you out.

via Google
Janice Furstenfeld
Janice Furstenfeld

I have been using Fallbrook Overhead Doors for years since I purchased a multi-family property in Fallbrook in 2004. I have found them to be exceptional, professional, knowledgeable and honest; which sometimes hard to find in the current …

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Response from business owner

Thank you very much for your kind words Jan! We appreciate the business you have given us these many years and look forward to working with you again in the future.

via Google
v rodriguez
v rodriguez

I will use this company again. Had a late afternoon emergency and they were able to get me help by 9:30AM the next morning. Appreciated the honest feedback of my options and we went from there. A huge peace of mind and looking forward to …

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Response from business owner

Thank you so much! I'm glad we could help you out.

via Google
Brett Griffiths
Brett Griffiths

Frederick Access Systems did a great job installing a 6ft metal fence and gate at our home. They communicated when they would arrive and they arrived on time.

Our new fence looks fabulous!

Response from business owner

Thank you very much for taking the time to post this great review. We appreciate it!

via Google
Steven hegg
Steven hegg

Thanks mark your team was very good and got my gate installed promptly

Response from business owner

You're very welcome! We appreciate your business and the 5-star review.

via Google
Earl Quijada
Earl Quijada

Great gate people are hard to find – I’ve had many. I’m grateful to work with the Fredericks. They are honest, reliable, and get the job done right. Finally, a gate company I know and trust. Thanks, Fredricks!!

Response from business owner

Thank you very much, Earl!

via Google
Lorin Phipps
Lorin Phipps

On time as promised. Very efficient and professional service. Technician was polite and explained any questions. Fair price.

Lorin Phipps

Response from business owner

Thank you for taking the time to post this great review!

via Google
Ed Krok
Ed Krok

Great service

Response from business owner

Thank you Ed!

via Google
Scott Warren
Scott Warren

They did an amazing job, there was one hiccup after they left and they returned within minutes and fixed the issue. Thank you for the help and professionalism! Hopefully I don’t have any future issues, but if anything comes up you will be …

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Response from business owner

Thank you so much, Scott, for posting this great review!

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Cathy Swanson
Cathy Swanson

On time, knowledgeable, pleasant to work with. What more can I say?!

Response from business owner

Thank you so much for this great review Cathy! We really appreciate it!

via Google
Cindy Penn
Cindy Penn

Same day quick service! Friendly staff! Fixed my rental property garage door! Thanks!

Response from business owner

Thank you Cindy! Glad we could help.

via Google
Stefan Berliner
Stefan Berliner

Great work!

Response from business owner

Thank you very much!

via Google
Rigo Ferrer
Rigo Ferrer

Awesome and honest company. Mark always treats us great and knows his stuff! Highly recommend

Response from business owner

Thank you so much!

via Google
Christine Colon
Christine Colon

Absolutely wonderful. Was referred via Nextdoor app I posted on. Answered phone and stayed in communication between appointments. Very knowledgeable and really nice guy. Will refer for sure

Response from business owner

Thank you very much for taking the time to post this great review!!

via Google
Nanette Robidart
Nanette Robidart

Not only were they on time they were 2 days early picking up my pedestrian gate for repair, powder coat and reinstall. Such a pleasure working with Mark and Christopher.

Response from business owner

Thank you for this great review!

via Google
Dino Miranda
Dino Miranda

Excellent product and great customer experience. Mike L and another installer are so professional and knowledgeably quick install the new system. Very happy and satisfied with their service. Thank you so much.

Response from business owner

Thank you very much for your kind words!

via Google
Don Salow
Don Salow

Good job.

Response from business owner

Thank you Don!

via Google
josie keeler
josie keeler

I have used their service for my garage and gate issues several times and they are always prompt always professional and always courteous each time. As well as reasonable prices..Highly recommend!!

Response from business owner

Thank you very much for posting this great review!

via Google
Kevin Mitchell
Kevin Mitchell

I called Mark this morning when a spring broke on one of our garage doors. His Tech Mike was out to our house within the hour! He replaced the spring and did a complete tune-up in under an hour. The best experience I have had in a really …

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Response from business owner

Thank you for taking the time to post this fantastic review! We sincerely appreciate it.

via Google
Jim Greeley
Jim Greeley

These guys best in class for workmanship & customer service.Had difficult time configuring garage door & displayed stubborn determination to get it right requiring several approaches. Definitely recommend them for anyone needing garage …

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Response from business owner

Thank you so much Jim for posting this great review!

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Les Luczyk
Les Luczyk

Great job and great service. Highly recommended.

Response from business owner

Thank you so much Les!

via Google
Kelly Lucas
Kelly Lucas

Fast and reliable service, quality work at a reasonable price. Great customer service and pleasant to deal with. I highly recommend. Kelly.

Response from business owner

Thank you very much for taking the time to post this great review!

via Google
Candy Flock
Candy Flock

Mark from Frederick Access Systems is very excellent. He Always fixes my gates and is knowledgable, and Very Good!!!!!

Response from business owner

Thank you very much!

via Google