Reviews

From 498 reviews
Karen K
Karen K

Fast and friendly service!

Response from business owner

Thank you for 5 stars!

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R James
R James

So refreshing to get fast, fair and quality service.

Called this morning needing a repair on my sectional garage door and Ann was able to schedule me in same day. Mike L. Showed up right on time and fixed our door in short order and even …

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Response from business owner

Thank you for this great review! We really appreciate you taking the time to post it.

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David Martinez
David Martinez

Great customer service Mike did an excellent job at explaining everything, garage door works great!

Response from business owner

Thank you for this great review!

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virginia rose
virginia rose

Chris did an excellent job. He was very knowledgeable, prompt and was reasonable.

I will use him in the future.

.

Response from business owner

Thank you Virginia!

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Mike
Mike

What a great experience! From calling for an annual maintenance appointment and having it scheduled for the next day to a prompt arrival of Mike and his quality work, we couldn't be more pleased. Thank you all for your professionalism and …

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Charlie Cobb
Charlie Cobb

Fallbrook Overhead Doors did their usual outstanding job yesterday when they replaced our garage door opener, (which they had originally installed along with a new garage door 20 years ago). The opener had finally failed.

We have used …

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Response from business owner

Wow, thank you so much for posting this great review Charlie! We sincerely appreciate it!

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Ruth Haggerty
Ruth Haggerty

Excellent turned up on time very efficient and professional, but use them again definitely recommend

Response from business owner

Thank you Ruth!

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Filip Cervinka
Filip Cervinka

Mike was awesome. Very friendly and knowledgeable. They did a great job on installation custom garage doors.

Thanks for the professional job. I highly recommend their services.

Response from business owner

Thank you for taking the time to post this 5-star review!

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Christopher Mulligan
Christopher Mulligan

Install was clean easy and great! Had a small issue and they took care of it immediately and quickly. Thank you for all the wonderful service!

Response from business owner

You're very welcome! Thank you for taking the time to post this 5-star review.

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Rachel Branson
Rachel Branson

Reasonable, communicative & very professional. We had some issues with our garage door, and they came right out and made it right. Thankful for a business that values its customers and that takes pride in a job well done.

Response from business owner

Thank you very much for posting this great review!

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Zachary Gilbert
Zachary Gilbert

Chris was awesome. Very friendly and knowledgeable. He was able to get my gate up and running within 15 minutes. I just wish I had called them earlier. Thanks for the professional job. I highly recommend their services.

Response from business owner

I'm glad Chris was able to take such good care of you! Thank you for posting this review.

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Susan Tuner
Susan Tuner

Great communication, they new straight away was the problem was, resolved issue right away. Great service!

Response from business owner

Thank you for posting this great review Susan!

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Peter Nolan
Peter Nolan

Absolutely the best

Did a great job fixing our gate

Response from business owner

Thank you so much Peter! We appreciate it!

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Angela Calandri
Angela Calandri

Terrific service! Fast , friendly and fair prices!

Response from business owner

Thank you for posting this great review!

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Robert Chaffin
Robert Chaffin

Seemless, professional and friendly.

Response from business owner

Thank you very much!

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Lynn Misner
Lynn Misner

ON time and quick. Love the text communication!

Response from business owner

Glad to hear it! Thank you

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Neil Larson
Neil Larson

Christopher came by and dropped off a couple of remotes that I had requested and also reprogrammed one of my garage doors. He was punctual and didn't waste any time taking care of business. I really appreciate it his good attitude and his …

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Response from business owner

Thank you so much for this great review!

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Michael Garcia
Michael Garcia

Very friendly, and made the repair quickly

Response from business owner

Thank you very much!

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Dean Sbragia
Dean Sbragia

Knowledgeable and thorough.

Response from business owner

Thank you very much for posting this review Dean!

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John Daly
John Daly

I had my gate opener replaced and gate refurbished. They were prompt in their response, efficient and completed the job on schedule. I was very pleased with the workmanship and everyone was pleasant to work with.

Response from business owner

Thank you very much John! I appreciate you taking the time to post this great review.

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darrell delgado
darrell delgado

The service provided by Fallbrook Overhead doors was completed without any unexpected complications. The only minor issues involved a delay of a few days due to lack of inventory on the service truck and some miscommunications.

The service…

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Response from business owner

Thank you Darrell! I'm glad we got it taken care of.

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JLO O
JLO O

Driveway swing gate had intermittent failure, it had a mind of it's own, it wouldn't open. Frederick diagnosed the problem and replaced the receiver. He also took the time to reprogram my two cars and the two transmitters I requested. Thank…

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Response from business owner

I'm glad to know we took such good care of you! Thank you for posting this review.

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Mary Brunton
Mary Brunton

Rapid response, qualified technician and fairly priced

Response from business owner

Thank you for posting this review!

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Jena Sautter
Jena Sautter

Frederick is fantastic. They did a great job on the custom garage door that I needed. They were very communicative throughout the entire process.

Response from business owner

Thank you very much Jena!

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Jane Wasko
Jane Wasko

They are clearly an open and shut case! Was prepared to replace my tired, worn out 2001 model but the installer tweaked a few things and my old garage door opener and remotes working better than ever. The integrity, professionalism, and …

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Response from business owner

Thank you so much for this great review! I'm glad Mike was able to get your old operator working again.

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Nick Triesch
Nick Triesch

The best possible service! Mike was quick and smart. Thank you Mark for helping me! Lady on the phone was terrific. I will recommend. Nick Triesch .

Response from business owner

Thank you Nick! We really appreciate this review!

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James Calas
James Calas

Frederick Access Systems came to our rescue in time of need. We were out of the country and our gate wouldn’t close. After calling Ann, she got ahold of Mark and he responded that same evening. We are so thankful for this company. They have…

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Response from business owner

Thank you so much for this great review Jim! We sincerely appreciate you taking the time to post it.

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Ann McCormick
Ann McCormick

Last Sunday a garage door bracket broke and wheel fell out. I called Fallbrook overhead doors on Monday and Mark sent Mike over that day to fix the door. Great job! Thanks, Ann

Response from business owner

You are very welcome! Thank you for posting this review, we appreciate it.

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Joseph Cusimano
Joseph Cusimano

A combination of being on time and honesty,a real community company.

Response from business owner

Thank you so much Joe!

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Omid Pourzanjani
Omid Pourzanjani

Great service. The price was quotes at the time I made the appointment and the amount charged was exactly the same. The technician was competent and friendly.

Response from business owner

Thank you for taking the time to post this great review!

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Diana Wiggins
Diana Wiggins

I totally recommend this company for garage door service! The people there are very pleasant and accommodating with scheduling. The technician Mike was so nice and was knowledgeable, very helpful, and timely.

Response from business owner

Thank you Diana! We appreciate your great review.

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Ben Hathcock
Ben Hathcock

Mike arrived earlier than expected and was quick and efficient in replacing the two tension springs on our garage door. He checked out the opener and cables to make sure they were still good.

Response from business owner

Thank you Ben! I'm glad to know Mike took such good care of you!

Ann

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James Boyd
James Boyd

Explained everything completely. Did what needed to be done plus full tune up for a reasonable price. Used in the past and would use again if needed.

Response from business owner

Thank you very much for this great review!

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Lana Roberson
Lana Roberson

Prompt, professional, excellent work and service.

Response from business owner

Thank you for your kind words!

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Glenn Golden
Glenn Golden

Excellent customer service.

Response from business owner

Thank you for 5 stars!

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Christy Phillips
Christy Phillips

Love Fallbrook Overhead, been my go to for nearly 20 years

Response from business owner

Thank you so much for being a loyal customer for so long! We appreciate you!

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Sheila Malone
Sheila Malone

We had wonderful experience with Mark. He is one of the most correct patients business man God bless

Response from business owner

Thank you Sheila!

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Arlene Cratsa
Arlene Cratsa

I love my new garage door motors/openers! What a difference from the Genie system that was previously installed. I have a double garage and when I open one door, both lights go on and stay on when they sense I'm still in the garage. I …

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Response from business owner

Thank you very much for your 5-star review!

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Marvin Howell
Marvin Howell

I really appreciate these guys. Great job every time. Wish everyone ideal with was this professional

Response from business owner

Thank you very much Marvin!

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Jasmine A
Jasmine A

We bought our house last year and have been dealing with 2 garage doors that wouldn't open, but once our gate broke, we decided to have all 3 fixed. Thankfully Mark was able to help us get all 3 back in running order quickly. The garage …

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Response from business owner

I'm glad we were able to help you out with your gate and your garage doors! Thank you so much for taking the time to post this great review. We look forward to working with you in the future.

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Eduardo Urbano
Eduardo Urbano

Very professional company it’s people very friendly very respectful always focused on doing great work,clean job and covering all the ditails as possible 💯

Response from business owner

Thank you so much Eduardo! It was very nice working with you.

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Debra C
Debra C

Mark Frederick is an amazingly kind and competent professional. We had ideas about the gate we wanted, and asked his expert opinions. He kindly told us his thoughts and we realized there were many things we hadn’t thought about (and we are …

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Response from business owner

Thank you so much for your kind words and 5 stars! We really appreciate it.

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Lee Worthy
Lee Worthy

The technician was friendly, professional and quick. Will use them again.

Response from business owner

Thank you very much!

via Google
Emili Steele
Emili Steele

I cannot say enough what a great experience this was! Scheduling was super easy. Mike was my technician and was polite and knowledgeable. He had my doors working and serviced in a snap! Soup to nuts, a wonderful experience. Thank you!

Response from business owner

Wow, thank you Emili!

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Keri Sprint
Keri Sprint

Mike was a great help today. Very efficient and professional! Thank you for getting our garage door back up and running! Highly recommend!!!

Response from business owner

You're very welcome! Thank you for posting this review.

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Monique
Monique

My garage doors look amazing ! Mark and his wife Ann and his son Chris and the entire team ! I can’t begin to even say how very much I appreciate their work and how perfect the entire process is from start to finish ! They designed and …

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Response from business owner

Thank you Monique! I'm so glad you're happy with your new doors.

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Miguel Rojas
Miguel Rojas

The owner and his assistance are five star people! Very courteous. Very professional. Excellent and explaining a situation for the owner. Highly recommended. Almost 3 years after an installation they still came out to fix my problem with a …

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Response from business owner

Thank you very much Miguel! We look forward to working with you in the future.

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Ronald Sisel
Ronald Sisel

Garage door replaced the next day after request made due to defective door. Excellent work and disposal of defective door. Appreciate much door quality and expeditious service!

Response from business owner

Thank you very much Ron!

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Thomas H
Thomas H

Mark is quick, knowledgable, and efficient. We highly recommend his service . ThomasH

Response from business owner

Thank you for taking the time to post this 5-star review!

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Pamela Whitfield
Pamela Whitfield

Awesome company to deal with. Very responsive to any issues. Their quality of work is the best!!

Response from business owner

Thank you so much Pam!

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Wayne T
Wayne T

Garage door partially came off tracks, bending a few guide rails. My daughter and I managed to get the door back in the tracks and left it down. Called Fallbrook Overhead Doors about 9am. They called back approx 10am and had Mike at our …

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Response from business owner

Thank you for this great review! I'm glad we could help you out.

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Janice Furstenfeld
Janice Furstenfeld

I have been using Fallbrook Overhead Doors for years since I purchased a multi-family property in Fallbrook in 2004. I have found them to be exceptional, professional, knowledgeable and honest; which sometimes hard to find in the current …

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Response from business owner

Thank you very much for your kind words Jan! We appreciate the business you have given us these many years and look forward to working with you again in the future.

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v rodriguez
v rodriguez

I will use this company again. Had a late afternoon emergency and they were able to get me help by 9:30AM the next morning. Appreciated the honest feedback of my options and we went from there. A huge peace of mind and looking forward to …

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Response from business owner

Thank you so much! I'm glad we could help you out.

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Brett Griffiths
Brett Griffiths

Frederick Access Systems did a great job installing a 6ft metal fence and gate at our home. They communicated when they would arrive and they arrived on time.

Our new fence looks fabulous!

Response from business owner

Thank you very much for taking the time to post this great review. We appreciate it!

via Google
Steven hegg
Steven hegg

Thanks mark your team was very good and got my gate installed promptly

Response from business owner

You're very welcome! We appreciate your business and the 5-star review.

via Google
Earl Quijada
Earl Quijada

Great gate people are hard to find – I’ve had many. I’m grateful to work with the Fredericks. They are honest, reliable, and get the job done right. Finally, a gate company I know and trust. Thanks, Fredricks!!

Response from business owner

Thank you very much, Earl!

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Lorin Phipps
Lorin Phipps

On time as promised. Very efficient and professional service. Technician was polite and explained any questions. Fair price.

Lorin Phipps

Response from business owner

Thank you for taking the time to post this great review!

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Ed Krok
Ed Krok

Great service

Response from business owner

Thank you Ed!

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Scott Warren
Scott Warren

They did an amazing job, there was one hiccup after they left and they returned within minutes and fixed the issue. Thank you for the help and professionalism! Hopefully I don’t have any future issues, but if anything comes up you will be …

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Response from business owner

Thank you so much, Scott, for posting this great review!

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Cathy Swanson
Cathy Swanson

On time, knowledgeable, pleasant to work with. What more can I say?!

Response from business owner

Thank you so much for this great review Cathy! We really appreciate it!

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Cindy Penn
Cindy Penn

Same day quick service! Friendly staff! Fixed my rental property garage door! Thanks!

Response from business owner

Thank you Cindy! Glad we could help.

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Stefan Berliner
Stefan Berliner

Great work!

Response from business owner

Thank you very much!

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Rigo Ferrer
Rigo Ferrer

Awesome and honest company. Mark always treats us great and knows his stuff! Highly recommend

Response from business owner

Thank you so much!

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Christine Colon
Christine Colon

Absolutely wonderful. Was referred via Nextdoor app I posted on. Answered phone and stayed in communication between appointments. Very knowledgeable and really nice guy. Will refer for sure

Response from business owner

Thank you very much for taking the time to post this great review!!

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Nanette Robidart
Nanette Robidart

Not only were they on time they were 2 days early picking up my pedestrian gate for repair, powder coat and reinstall. Such a pleasure working with Mark and Christopher.

Response from business owner

Thank you for this great review!

via Google
Dino Miranda
Dino Miranda

Excellent product and great customer experience. Mike L and another installer are so professional and knowledgeably quick install the new system. Very happy and satisfied with their service. Thank you so much.

Response from business owner

Thank you very much for your kind words!

via Google
Don Salow
Don Salow

Good job.

Response from business owner

Thank you Don!

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josie keeler
josie keeler

I have used their service for my garage and gate issues several times and they are always prompt always professional and always courteous each time. As well as reasonable prices..Highly recommend!!

Response from business owner

Thank you very much for posting this great review!

via Google
Kevin Mitchell
Kevin Mitchell

I called Mark this morning when a spring broke on one of our garage doors. His Tech Mike was out to our house within the hour! He replaced the spring and did a complete tune-up in under an hour. The best experience I have had in a really …

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Response from business owner

Thank you for taking the time to post this fantastic review! We sincerely appreciate it.

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Jim Greeley
Jim Greeley

These guys best in class for workmanship & customer service.Had difficult time configuring garage door & displayed stubborn determination to get it right requiring several approaches. Definitely recommend them for anyone needing garage …

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Response from business owner

Thank you so much Jim for posting this great review!

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Les Luczyk
Les Luczyk

Great job and great service. Highly recommended.

Response from business owner

Thank you so much Les!

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Kelly Lucas
Kelly Lucas

Fast and reliable service, quality work at a reasonable price. Great customer service and pleasant to deal with. I highly recommend. Kelly.

Response from business owner

Thank you very much for taking the time to post this great review!

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Candy Flock
Candy Flock

Mark from Frederick Access Systems is very excellent. He Always fixes my gates and is knowledgable, and Very Good!!!!!

Response from business owner

Thank you very much!

via Google
Michael Griffiths
Michael Griffiths

Their technician Mike is fantastic!! He did a great job fixing our garage door. He did the job and answered my questions with a friendly and helpful style. He really knows what he is doing and I couldn’t have been more pleased with the …

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Response from business owner

Thank you so much – good to know!

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Gary Curtis
Gary Curtis

Repairman came on time, was very friendly and explained all the details of the work performed.

Response from business owner

Thank You for your kind words. We strive for excellence in all we do.

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Robert Cebulski
Robert Cebulski

Very responsive to fix our malfunctioning gate.

Response from business owner

Thank you for your positive review.

via Google
Todd Benton
Todd Benton

Frederick Access System gets the job done quickly, courteously and professionally. I have had them out twice to fix different problems. Mike was our technician both times. Last time he showed me what type of grease to use to extend the …

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Response from business owner

Thank you for taking the time to post this great review – we really appreciate it!

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Joe Bochiechio
Joe Bochiechio

Mike L was very good and gave me good advise on our old single overhead door, excellent service.

Response from business owner

Good to know! Thanks Joe.

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Jill Foley
Jill Foley

Reliable, quick, and friendly service providers. I would recommend to all. Thank you for your service.

Response from business owner

Thank you Jill!

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kathleen Hofer
kathleen Hofer

Mark and Ann are wonderful to work with. I highly recommend them to any who are considering their services!

Response from business owner

Thank you so much Kathy!

via Google
Ginaa Arias
Ginaa Arias

On time, friendly, knowledgeable, got the job done. What more can you ask for 🙂

Response from business owner

Thank you very much!

via Google
Yoobong Kim
Yoobong Kim

We had off and on problems with gate opener. Over the weekend, all of sudden we could not close the gate. I sent a message to our next door, she referred us to Frederick's Access Experts. I left a voice mail on Saturday, Ann sent me a …

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Response from business owner

Thank you so much for taking the time to post this great review! We sincerely appreciate it.

via Google
Nancy Kreile
Nancy Kreile

super friendly and helpful. Mike was knowledgeable and fun to talk to. Ann on the phone was wonderful, too. I would absolutely recommend them to anyone.

Response from business owner

Thank you for your kind words! We appreciate you taking the time to post a review!

via Google
shawn gould
shawn gould

Always a pleasure dealing with this company. The personnel are professional and cheerful. Yay!

Response from business owner

Thank you so much Shawn 🙂

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Bunny Campbell
Bunny Campbell

They were helpful and honest. They not only saved me from purchasing a new opener, they came out twice to fine tune my old opener without charging more. I’ll buy from them again!

Response from business owner

Thank you for posting this 5-star review!

via Google
Steve Catania
Steve Catania

Best experience ever. Mark the owner came out to troubleshoot our garage door, the same day we called. Gavr me a price, emailed me our quote. Same day as the call I approved it they sent me my appointment time and date. Now get this not …

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Response from business owner

Wow, thank you so much for this great review! We really appreciate it!

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Pennie Leachman
Pennie Leachman

Best of the local providers!

Response from business owner

Thank you Pennie!

via Google
Gene Wilson
Gene Wilson

Great service and honest and friendly!

Response from business owner

Thank you for taking the time to post this great review!

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Fred Bourjaily
Fred Bourjaily

Outstanding professionalism and installation. 5 Star service from start to finish.

Response from business owner

Thank you so much Fred!

via Google
Jasmine Shah
Jasmine Shah

Excellent service, kind and honest people. They fixed our garage door and our security gate for an extremely fair price, and also taught us (first time homeowners) how to perform maintenance so we don’t have the same problems again, at cost…

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Response from business owner

Thank you for taking the time to post this great review. We sincerely appreciate it!

via Google
peg armstrong
peg armstrong

Efficient analysis and repair of the gate function details.

Response from business owner

Thank you for this 5-star review.

via Google
Elisabeth Hartig Lentulo
Elisabeth Hartig Lentulo

Professional and friendly service done in a timely manner. I would definitely use them again.

Response from business owner

How did I miss your review? Thank you so much Elisabeth!!

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Cheryl Pizzo
Cheryl Pizzo

A great team to work with. Always

Response from business owner

Thank you so much Cheryl!

via Google
Sasha Dearinger
Sasha Dearinger

Pleasure to work with.

Guys came in, consulted. Helped us to prevent a huge problem.

Provided a solution.

Built two gates offsite, in two days our property secured with a beautiful gate in place.

No mess left behind. Huge thank you for …

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Response from business owner

Great!! Thank you so much!

via Google
terry balser
terry balser

Mike did a beautiful job replacing my old wooden deteriorating double garage door. Very clean operation. Frederick doors is very lucky to have Mike. Highly reccommded. Mark & Ann are very nice folks. Ter

Response from business owner

Thank you for posting this great review Terry!

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Melanie Pedro
Melanie Pedro

Excellent service! Highly recommend.

Response from business owner

Thank you Melanie! We really appreciate you taking time to post this 5-star review!

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roman peter krupczak
roman peter krupczak

Mike fixed our garage door quickly. Cost was reasonable. Highly recommend.

Response from business owner

Thank you for this 5-star review! We appreciate it.

via Google
Jason Conner
Jason Conner

Great service and fair pricing. Good folks to work with. Two thumbs up!

Response from business owner

Thank you very much!

via Google
Tom Chester
Tom Chester

This is the way all companies should be. They installed my two new garage doors three years ago, and did it well.

For this service visit, I had a mysterious problem in which one garage door would only intermittently work. They showed up …

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Response from business owner

Thank you Tom for taking the time to post this great review!

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Cheyenne He
Cheyenne He

Fallbrook over head door and gate entry is a great company. We had their services several times with great satisfaction. Mark is very knowledgeable and with excellent skills,. Strongly recommended without reservations!

Response from business owner

Thank you for this great review, Cheyenne!

via Google