Reviews

From 299 reviews
Nik O'chea
Nik O'chea

A+ service , referred by a friend. I would highly recommend this business. Very professional, on time and completed the job in a few hours. Very satisfied customer.

Response from business owner

Thank you for this great review!

via Google
Rick S
Rick S

You guys are great I always recommend you to all my clients thanks

Chuck Eckels
Chuck Eckels

Fast, affordable, knowledgeable . Highly Recommended!!!

Response from business owner

Thank you so much Chuck!

via Google
John G
John G

Mike was very efficient, great job

Annie Van Peter
Annie Van Peter

I've used Fallbrook Overhead Doors for several years. Each time they are easily accessible, quick to get me on the schedule, and quick to repair. Their communication is stellar! This last time I used them, Mike even went above and beyond…

read more
Response from business owner

Wow! Thank you for this fantastic review!

via Google
Kent Oberlin
Kent Oberlin

We had Fallbrook Overhead Doors update our driveway gate system to a "smart" system where the guest can hit the call button at the gate and it will ring our cell phones. We we can see and talk to the the guest as well as open the gate if …

read more
Response from business owner

Thank you so much for this great review! We look forward to working with you in the future.

via Google
TJ O'Hara
TJ O'Hara

We have been very impressed with Frederick Access Systems. Its team is prompt, professional, polite, and knowledgeable. They took the time to make sure that we knew exactly what they did and answer any questions we had. We look forward …

read more
Response from business owner

Thank you TJ! We sincerely appreciate you taking the time to post this great review and we look forward to working with you in the future.

via Google
Jan Burke
Jan Burke

We have used this company for our overhead door needs for many years. They have excellent service and are knowledgeable. The technicians arrive on time and do top-notch work. They leave the site clean and neat.

Response from business owner

Thank you very much for this great review!

via Google
Ben Wood
Ben Wood

Everything was very friendly and professional. Fast and efficient. Very nice folks.

Response from business owner

Thank you so much Ben!

via Google
Cathy Smyth
Cathy Smyth

Their response was quick to repair our garage door and did what they could to get it working until the replacement parts come it.

Response from business owner

Thank you for taking the time to post this great review

via Google
Dennis
Dennis

We could not be more pleased with our new property gate. Frederick Access Systems is very professional and thorough. From Mark’s initial visit to the final crew putting the finishing touches on our gate everyone was polite, friendly and …

read more
Response from business owner

Thank you very much for posting this great review! It was a pleasure working with you.

via Google
jcbsurf
jcbsurf

I have had an excellent experience with this company. Outstanding craftsmanship and quality of the gate they installed at my home. 2 years later there was some minor issues with it and they came out and fixed it promptly for free. I highly …

read more
Response from business owner

We appreciate your time in posting this 5-star review and are glad to know we took such good care of you!

via Google
Jim
Jim

Perfect experience from start to finish. Ann was friendly, prompt and effective getting a repair scheduled and was especially helpful talking to someone who didn't know too much. Mike repaired and installed everything we needed and was …

read more
Response from business owner

I'm glad to know you are happy with our service and our company! Thank you!

via Google
Carol Dacey
Carol Dacey

Most efficient installation ever! Old opener out & new one in in less than an hour!!

Response from business owner

Thank you, Carol, for taking the time to post this great review!

via Google
Debbie Selby
Debbie Selby

Great workers that did a great job of repairing our garage door.

Response from business owner

Very good to have this confirmation! Thank you for posting a great review.

via Google
Jeanne Duncan
Jeanne Duncan

I would recommend this company to everyone! Very friendly and professional!

Response from business owner

Thank you very much for taking the time to post this great review.

via Google
Birchall Restoration
Birchall Restoration

Mike was on time, communication was great. Explained what he can do and fixed the problem in a timely manner. Highly recommend.

Response from business owner

Thank you very much!

via Google
T. Lee
T. Lee

THEY DID A WONDERFUL JOB.

Response from business owner

Thank you Tina! Happy to help.

via Google
Jan Scott
Jan Scott

I'm pretty happy with the friendly and knowlegable service. They repaired the opener lickety split, I'd recommend them. Ann is pretty awesome too.

Response from business owner

Awww shucks! Thanks Jan 🙂 Ann

via Google
Jim Skelton
Jim Skelton

Mike is an outstanding technician!

Response from business owner

Thank you Jim, we think so too but it's good to have the confirmation!

via Google
David Stann
David Stann

Great Company. Mark is a man of his word. Had some minor issues with our gates and Mark made it right. Great crew and a pleasure to work with. I would highly recommend this company. Very professional.

Response from business owner

Thank you so much for your kind words and taking the time to post them! I'm glad you are happy with our service.

via Google
Ray Patchen
Ray Patchen

Called Fredericks to replace a broken key pad, Mark came out the next day and helped me choose a new system. Two days later Chris installed the new system plus a sensor. Everything was done professionally and in a timely manner. Great …

read more
Response from business owner

Thank you so much for this great review! We appreciate you taking the time to post it.

via Google
Edward Cyran
Edward Cyran

Fallbrook Overhead Door, Frederick Access System is Top Notch!!! Quality work, neat, clean installation and great service...if needed. Always available to talk to if an issue arises.

Response from business owner

Thank you for this great review! We sincerely appreciate it.

via Google
Sandra Mayo
Sandra Mayo

Frederick Access Systems had a creative solution that has significantly enhanced my property and solved several challenges. The pool is beautifully fenced, so my grandchildren will be safe, as well as a lovely railing for the deck and …

read more
Response from business owner

You are very welcome Sandra! I'm glad you are so pleased with the outcome of your new railing, fencing and rolling gate. It has been a pleasure working with you!

via Google
Dale Johnson
Dale Johnson

What a breath of much needed fresh air.After a security breach and a medical issue these folks(Mark and Anne) couldn'tve come at a better time.They adjusted THIER schedule to accommodate my problem and doctor appointment.Above and beyond …

read more
Response from business owner

You’re very welcome!! I’m glad we could help you out and get this issue taken care of quickly for you. Take care!

via Google
juan ruiz
juan ruiz

Very friendly and professional. Mike had my spring replaced and my garage door working in no time. Cleaned up after him self very well. I will recommend Frederick Access Systems to everyone I know.

Response from business owner

Thank you for this great review! I’m glad to know you are pleased with our service.

via Google
Bill Lin
Bill Lin

The best value-added service ever in this life time.

Response from business owner

Great to hear! Thank you so much!

via Google
Kimberly S
Kimberly S

So excited to finally have a beautiful, new garage door! Mike was friendly and did a great job installing our door. Ann was patient with me when I had to reschedule several times due to unforseen conflicts. I would definitely recommend …

read more
Response from business owner

Thank you Kimberly! I’m glad we were finally able to get your new door installed and that you are happy with it!

via Google
Leo Treto
Leo Treto

GREAT SERVICE , GOOD GUYS TO DO BUSINESS WITH , QUALITY WORKMANSHIP , FAMILY OWNDED

Response from business owner

Thank you for this great review!

via Google
Thomas Terramani
Thomas Terramani

Great work. Friendly and timely.

Response from business owner

Thank you, Tom, for taking the time to post this review! We appreciate it.

via Google
Heather Gunning
Heather Gunning

These guys were knowledgeable, quick and able to do exactly what needed done.

Response from business owner

Great to hear! Thank you Heather.

via Google
Dr. Jonathan Geller
Dr. Jonathan Geller

Broken yesterday, fixed like new today! Phenomenal service...taking care of us for nearly 20 years!

Response from business owner

Thank you! I'm glad we could get it taken care of so quickly for you.

via Google
Brandon Braly
Brandon Braly

Great communication and well done job.

Response from business owner

Thank you for this review Brandon!

via Google
Heather Bell
Heather Bell

A great company to work with. I had a issue with my gate entry pad and the fixed it really quick. Thank you!

Response from business owner

You're welcome Heather! Thanks for 5 stars!

via Google
Mickie St Pierre
Mickie St Pierre

I have used Fallbrook Overhead Doors twice. Both times they were prompt, courteous and did excellent work. I wouldn’t consider using anyone else. So nice to have such a terrific company here in Fallbrook!

Response from business owner

Thank you Mickie! We greatly appreciate your kind words and your time in posting this review!

via Google
Sandra Kinsler
Sandra Kinsler

Fast and affordable. No unexpected charges.

Response from business owner

Thank you Sandra!

via Google
Gay Smith
Gay Smith

Excellent and efficient service. Very quick response time. On time arrival and completion of garage door repair. Meets and exceeds expectations.

Response from business owner

Thank you for this great review! We really appreciate you taking the time to write it. I'm glad to know we took such good care of you.

via Google
Collin Bradley
Collin Bradley

Excellent job overall and we love our double entry gate. Chris and the rest of company was in constant contact with us on the entire process of building the gate and install. They cleaned up their mess after every step and made sure our …

read more
Response from business owner

Great to hear! Thank you very much

via Google
Devin Clark
Devin Clark

On time. Good customer service. Honest. Not pushy. Solution solvers. Clean and Easy to work with.

Response from business owner

Thank you very much Devin!

via Google
June M
June M

. . . Mike was excellent and took time to talk with my grandson!!!

Michelle Blair
Michelle Blair

Everyone is so friendly and professional from start to finish. Great company that was able to get my door fixed the next day... highly recommended!

Response from business owner

Thank you, Michelle! I'm glad we could take care of your problem quickly and get your garage door back up and running!

via Google
Shari P. Erickson Fiedler
Shari P. Erickson Fiedler

Mike was professional, courteous, experienced, and friendly. Excellent job and completed quickly and efficiently. Definitely recommend.

Response from business owner

Thank you very much!

via Google
ralph wilson
ralph wilson

The whole experience was easy. They were very professional, the liftmaster is great and the folks who run the operation are very nice. I would recommend them to anyone who needs this type of work.

Response from business owner

Thank you very much for your 5-star recommendation!

via Google
Michael and Judy Brown
Michael and Judy Brown

Great Service, great doors!

Response from business owner

Thank you very much! I'm glad you're happy with the doors and with our service.

via Google
Margaret Vasquez
Margaret Vasquez

I would highly recommend Fallbrook overhead doors. They were on time, professional yet friendly and kept you informed as they went along. Also service was quick we did not have the delays like we have had with other larger companies this …

read more
Response from business owner

Thank you very much for this great review! It means a lot to us to know we took such good care of you.

via Google
Tim Warren
Tim Warren

We had someone run through our gate and Mark came out and gave us the best bid price, highest quality work. We are very satisfied and would use them again

Response from business owner

Thank you very much Tim! It's been a pleasure working with you.

via Google
lorena berkley
lorena berkley

Very professional and great service.

Response from business owner

I'm glad to know we took such good care of you. Thank you for posting this review!

via Google
Thomas Ritz
Thomas Ritz

I am very pleased with the prompt professional service & prices I received from Frederick/Fallbrook Overhead Doors. I highly recommend them as they are a pleasure to deal with.

Response from business owner

Thank you! We really appreciate you taking the time to post this great review.

via Google
Grant Thurman
Grant Thurman

Great family company to deal with. Have not been 100% happy with the cell system they installed to replace our 15 year old system. Frederick Access Systems did a great job, on time and as promised.

The issue is a company called CellGate …

read more
Response from business owner

Thank you for our 5-star review. I'm sorry you have had such trouble with CellGate customer service. I know they have recently hired a new customer service and tech support manager, so hopefully they will improve soon!

via Google
Michelle Sorensen
Michelle Sorensen

I highly recommend! They are very friendly and accommodating. They have great prices and products. I’m happy I found them.

Response from business owner

Thank you Michelle. We really appreciate the 5-star review.

via Google
Keith Kopitzke
Keith Kopitzke

Quick and professional. High quality work. I'd definitely recommend using Fallbrook Overhead Doors.

Response from business owner

Thank you very much Keith!

via Google
William Coggshall
William Coggshall

We had an excellent experience with Frederick Access Systems. They did excellent work, were very responsive and hard working. Could not ask for more and would recommend them.

Response from business owner

Wow, thank you so much! It's been a pleasure working with you.

via Google
Glenn F
Glenn F

Great Customer service, I have a DoorKing 1812 system 25 years old and Mark was able to diagnose and repair no problem, even had the parts on the truck. He also fixed the auto open in the driveway and updated the remotes I will for sure…

read more
Response from business owner

I'm so glad Mark was able to take such good care of your gate needs. Thank you for taking the time to post this great review; we really appreciate it.

via Google
Robyn White
Robyn White

A business with heart that is excellent in what it does. Never used anyone else, no reason to do so!

Response from business owner

Thank you so much, that means a lot!

via Google
MattyF
MattyF

Extremely professional and so nice to deal with! Mike fixed my garage door within 15 minutes and the work is top notch! Thank you!

Response from business owner

Thank you very much! Great to hear!

via Google
Reza Mosavi
Reza Mosavi

Great customer service. Job well done.

Response from business owner

Thank you for your 5-star review!

via Google
Cathy K
Cathy K

Great service. Installed light bulbs, no idea this was possible. Very happy.

Nancy Rouse
Nancy Rouse

Excellent customer service. Friendly, scheduled and completed work quickly, fair pricing, professional work. I've used them repeatedly! They have installed two garage door systems for me (different locations :)) and recently completed a …

read more
Response from business owner

Thank you very much, Nancy. It's been a pleasure working with you on your different projects!

via Google
Elisha Pellanda (Good Hair Good Day)
Elisha Pellanda (Good Hair Good Day)

So I asked one of friends who’s in construction who would you recommend for replacing garage doors? He said right away Fallbrook Overhead Doors! Went home and read reviews finding reviews from quite a people I know and all great reviews! …

read more
Response from business owner

Wow, thank you so much Elisha! We really appreciate you taking the time to post this great review!

via Google
Jennifer Griffith
Jennifer Griffith

We are very pleased with Fallbrook Overhead Garage Doors. The work was done in a timely manner and our automatic gate is working smoothly.

Response from business owner

Thank you for this 5 star review!

via Google
tgwood06
tgwood06

We've used this amazing company to install a new garage door on every house we've purchased that had a garage over the last 20 years. We love the product, people and service. You can't beat them!! If I have an issue they always figure it …

read more
Response from business owner

That's great to hear! Thank you so much for taking the time to post this great review, we appreciate it!

via Google
Joy Grant
Joy Grant

I was very happy I could get an appointment in a timely manner and my problem was solved. Thank you to a very professional organization.

Response from business owner

You are very welcome Joy!

via Google
Dan Wise
Dan Wise

Fast, friendly and very helpful.

Response from business owner

Thank you Dan!

via Google
Don & Marsha P
Don & Marsha P

ALL GOOD MIKES THE BEST

Elidio Escobedo
Elidio Escobedo

Thank you so much for taking care of my garage door needs in a timely manner .

Very professional service technician .

Response from business owner

You're very welcome – we appreciate your business and your review!

via Google
Chris Lizotte
Chris Lizotte

They worked so hard. They did a great job!

Response from business owner

So glad to hear it! Thank you

via Google
Anita Alfaro
Anita Alfaro

After almost 20 years without an electric gate, finally decided to bite the bullet and get it done. This company came highly recommended to me by my neighbors. They were prompt, courteous, professional and very easy to deal with. Job was…

read more
Response from business owner

Wonderful! I'm happy we could help you feel more secure. Thank you for posting this review!

via Google
Phillip Davis
Phillip Davis

FALLBROOK OVERHEAD DOORS was fabulous with my opener installation. I called over the weekend and let them know, it wasn't an emergency, but received, a quick response first thing on Monday morning. Ann was able to schedule an early …

read more
Response from business owner

Thank you! I'm glad you were happy with our service and professionalism!

via Google
Mickey Romero
Mickey Romero

Excellent quality service. Almost impossible to find a company this good from customer service to repair.

Response from business owner

Thank you Mickey! I'm glad we could take such good care of you. We appreciate you taking the time to post this 5-star review!

via Google
Greg Johnson
Greg Johnson

They fit us in the same day. Quick garage door repair. It works great. Great service on the phone and in person.

Response from business owner

Thank you Greg! I'm glad we could take care of you quickly. Thank you for taking the time to post this great review.

via Google
Ralph Ashe
Ralph Ashe

Absolutely the best! Responsive, great update system so you know where you are in the schedule, extremely skilled...I've worked with others and these guys are beat everyone else hands down.

Response from business owner

Thank you Ralph! It's great to hear such positive feed-back!

via Google
Nick Neglia
Nick Neglia

They have taken great care of my garage door needs for many years. The pricing is fair. The staff is efficient and courteous.

Response from business owner

Thank you Nick, it's been a pleasure working with you over the years. We appreciate you taking the time to post this great review!

via Google
Sharlyn Spates
Sharlyn Spates

Excellent courteous service. Good prices.

Response from business owner

Thank you so much!

via Google
rw smith
rw smith

Mike from Fallbrook Garage Doors came to the house and made adjustments to all three doors. Was very matter of fact, right to the point, very patient with me, and did a very good job: recommend

Response from business owner

Thank you so much for this great review!

via Google
Brenda VanDerPol
Brenda VanDerPol

Great customer service from start to finish. I love the new garage door!

Response from business owner

I'm so glad you're happy with the new door and with our service! Thank you for this review.

via Google
Dick E
Dick E

Mike did an excellent repair on our garage door. Hi to Mark, Merry Christmas 🎄

Keith Kohout
Keith Kohout

Garage door and opener exceeded my expectations. Best price I could find for a great product and able to support the local community.

Response from business owner

Thank you so much Keith. We greatly appreciate your support, especially right now!

via Google
Richard Slocum
Richard Slocum

I will recommend this company to anyone and everyone. They gave me a window of time to start the replacement and he was on time. The installation was about 2 hours and it looks great 👍

It's nice to find a good business and does quality …

read more
Response from business owner

Thank you very much. We appreciate you taking the time to post this great review!

via Google
Skip&Tricia Clayton
Skip&Tricia Clayton

Mark and his crew were friendly and very helpful. They did a wonderful job, so good that a neighbor up the hill admired the work and got contact info on site. The office was very good at letting us know when crew was on the way, and were …

read more
Response from business owner

Thank you so much for taking the time to post this great review. It is much appreciated!

via Google
Phillip Lindsay
Phillip Lindsay

Quick follow up and service for a solar gate operator!

Response from business owner

Thank you for this 5-star review!

via Google
Mary Friel
Mary Friel

Great and fast service, very appreciated!

Mary Friel

Response from business owner

Thank you Mary!

via Google
John Haskett
John Haskett

Mark and his employees (A family business) were amazing! They treated us fairly, kept us informed, and delivered beyond expectations. I would recommend them without reservation and would welcome questions from people researching them as a…

read more
Response from business owner

Great to hear! Thank you so much, John, for taking the time to write this review.

via Google
Kara Louise
Kara Louise

Not only did they beat Home Depot's price (which would have taken about 3 months to get an uninstalled garage door), they were professional from start to finish! From my initial call, to getting a written quote and on-site pre-visit to …

read more
Response from business owner

Wow! Thank you so much for this great review!! I'm so glad we could take such good care of you. I look forward to working with you again in the future for your gate.

via Google
Brice & Joanne F
Brice & Joanne F

... The guys did an excellent job repairing, lifting and replacing the hinges on our shed doors.

We really appreciate your help! Thank you

BILL KILIAN
BILL KILIAN

Mark always provides excellent, top-notch service! Will use him again

via Google
BILL KILIAN
BILL KILIAN

Mark always provides excellent, top-notch service! Will use him again

Response from business owner

Thank you Bill! We appreciate your business and your review!

via Google
Julie Battle
Julie Battle

Easy, Friendly, Experienced and done quickly. VERY Reasonable price.

Response from business owner

Good to hear – thank you Julie!

via Google
Gerry Di Popolo
Gerry Di Popolo

Quickly, efficiently and promptly installed three new high-track garage door operators creating significant overhead space for tall equipment, racks, etc. Streamline/sleek look. Thank you.

Response from business owner

Thank you for this 5-star rating

via Google
Ivan Delgado
Ivan Delgado

Excellent service. Arrived on time, performed the work efficiently, and they are reasonably priced. Highly recommended.

Response from business owner

Thank you Ivan! We appreciate you taking the time to post this great review.

via Google
Pam Cline
Pam Cline

These guys were prompt, respectful, and efficient at changing out my gate motor. They took the time to show me emergency use features and gave tips on gate maintenance. It was a very positive, professional experience. And their office lady…

read more
Response from business owner

Thank you very much for posting this great review! It’s good to know we’re doing such a great job!

via Google
John M York, PharmD, MBA
John M York, PharmD, MBA

Was quick and efficient. Always great service!

Response from business owner

Thank you so much John!

via Google
Betty Jo Keenan
Betty Jo Keenan

They were able to come the same day (even when my call was at 1 PM) to replace our garage door springs and free out cars from their trap. Thankful for quick and friendly service.

Response from business owner

You're very welcome! Thank you for posting this great review.

via Google
Edward Grant
Edward Grant

Really FAST to respond to our request for service and fixed the issue in no time!

Response from business owner

Thank you for posting this great review.

via Google
george adams
george adams

Very hard worker and very nice.

Response from business owner

Great to hear! Thank you.

via Google
Ray & Kristine H
Ray & Kristine H

Great people and great service !!!! 👍🏽

Jessica Holloway
Jessica Holloway

Great company. Good competitive prices and wonderful customer service.

Response from business owner

Thank you very much! I appreciate you taking the time to post this great review.

via Google
BB Gunn
BB Gunn

So happy I called and had them finish my gate! Another contractor had started the gate but after 6 months of showing up once a week or month, I had to get it finished! Mark came over and quoted me what it would cost to complete the gate and…

read more
Response from business owner

So good to hear! Thank you very much for posting this great review.

via Google
Kathy Paris
Kathy Paris

The technician was fast and courteous. Job well done. I would definitely recommend this company 👍

Response from business owner

Thank you very much Kathy!

via Google
Sharon J
Sharon J

I think your company and Mike are the best!!!

Mike is so Pleasant, Courteous, Helpful and Competent.

I really appreciate your company!.

Thank You

Cynthia Lafromboise D
Cynthia Lafromboise D

Excellent solar gate system. Very knowledgeable. Install and service. Highly recommend company!