Reviews

From 56 reviews
David Chernay
David Chernay

Our call boxes died and Frederick Access Systems, helped not only get our access back, but also helped us step into modern times with a system that does it all.

They had to get thru a less than standard I stall and got thru each issue …

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via Google
Craig Herriott
Craig Herriott

Mark and Chris have repaired our security gate over the last 3 years. They are the very best... professional, friendly, reliable, customer focused and their technical expertise is unsurpassed. Prices are very reasonable. They will always …

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via Google
Cindy Stromsoe
Cindy Stromsoe

Fallbrook Overhead Doors is a wonderful company. They are prompt and efficient.

Their work is done very well.

Everyone within the company is a true pleasure to work with!

I highly recommend this company. I have used them for 25 years! They…

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via Google
Norma Gomez
Norma Gomez

The technician arrived early and knew immediately what the problem was with our garage door. He had the parts needed with him in his truck and completed the repair quickly .... our door sounds and works like new.

Response from business owner

Thank you for taking the time to post this great review. I'm glad you were happy with our service!

via Google
Marsha B
Marsha B

Mike is the best. Appreciate his help

Janet Falconer
Janet Falconer

Thank you for the beautiful new garage door. Mike did a great job. He was efficient, friendly and easy to work with. And he picked up and didn’t leave anything behind. It’s been a great experience working with all of you. Thank you so much!

Response from business owner

You are very welcome Janet! It's great to hear Mike did such a good job.

via Google
Mark Ament
Mark Ament

I have worked with Fallbrook on a couple of projects now – fencing and garage. Always great communication, timeliness, quality of work and price. Highly recommended!

Response from business owner

Thank you for this great review! We appreciate you taking the time to post it.

via Google
Leslie Robinson
Leslie Robinson

Great customer service from the office staff and technician. The technician quickly found the reason our garage door wouldn’t close. He then did a “tune up” to make sure all the bolts and hinges were good to go. The service fee was very …

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Response from business owner

I'm glad we could take care of your garage door issue efficiently!

via Google
MaryAnn Craven
MaryAnn Craven

We were VERY pleased with the service we got from Fallbrook Overhead Doors. The young man who installed our new system was very knowledgable...and a good, hard worker. We couldn't have asked for better service!!!! Jay and MaryAnn Craven

Response from business owner

I'm glad to hear our tech did such a good job for you! Thank you for posting this review.

via Google
Ruth Nordstrom
Ruth Nordstrom

Very helpful. Professional

via Google
Cheryl Powell
Cheryl Powell

They installed a gate motor for me and I found them to be extremely professional, easy to work with and honest. Very clean and efficient. I just had Chris back for a maintenance update and, once again, the same as above. I'm happy to …

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via Google
Georgiana Berg
Georgiana Berg

Mike was prompt, courteous, knowledgeable and efficient!

Thank you Fallbrook Overhead Door for a great service experience

Response from business owner

You're very welcome! Thank you for posting a review.

via Google
David V
David V

Thank you so very much for adjusting our garage doors. Mike was very nice and very knowledgeable.

Ron & Emily B
Ron & Emily B

Here is the finished product. 💕💕 we love them.

Emily Benincasa
Emily Benincasa

A wonderful experience👍 The installers arrived right on time. They were professional and did a great job. The garage doors that Mark suggested were the perfect choice to blend with our mid century ranch. My only regret is that I don’t to …

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Response from business owner

Thank you so much, Emily. The new garage doors look beautiful! I'm glad you're happy with them.

via Google
Stephanie Patton Benner
Stephanie Patton Benner

Excellent service! Very professional company from the start to finish. I highly recommend them!

via Facebook
Roberta Sangster
Roberta Sangster

Great communication, very professional!

Response from business owner

Thank you Roberta!

via Google
Dean Robinson
Dean Robinson

Thank you Mark. Appreciate you coming over and helping me out with Gate programming.

via Google
Kathy D
Kathy D

Mike and his assistant (sorry I didn't get his name) were 10 out of 10. Very quick and efficient and professional. They were here on time and completed the job in 10 minutes. What a treat! Thanks for the wonderful work in this time of…

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Sue Billing
Sue Billing

Excellent service. All our questions were answered in easy to understand language. We were made sure we understood how everything works. Highly recommend this company.

Response from business owner

Thank you very much Sue! I'm glad to know you were so happy with our service.

via Google
Rich Levy
Rich Levy

On time every time. Professional and answered all questions. Finished quickly and efficiently. Would use them again for sure!

Response from business owner

Great to hear! Thank you for taking the time to write us a 5-Star review!

via Google
Jeff Haag
Jeff Haag

I have been using these guys for years simple put “ The Best “

Response from business owner

Thank you so much Jeff!

via Google
William Katz
William Katz

My interaction with them was by far the best that I have ever had with any type of service company. I have had many interactions with service companies both personal and professional over the last 44 years.

Response from business owner

Wow, thank you very much! That means a lot to us to hear! We sincerely appreciate your taking the time to write us such a great review.

via Google
Randy Halpin
Randy Halpin

We asked them to come to our house expecting to need a new garage door. Mark informed us that wasn't the case when he could have easily sold us a door and a new door opener. Then mike came out and performed the service in an effective and …

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Response from business owner

Thank you very much Randy! We strive to run our business with honesty and integrity, and to provide great customer service. It sounds like we succeeded! Very good to know.

via Google
Cecilia Farquharson Taylor
Cecilia Farquharson Taylor

Great service! Quality work! Would definitely call you again if needed!

Response from business owner

Thank you for your recommendation! I'm glad to hear you are happy with our service and quality of work. We look forward to working with you again in the future for any garage door or gate needs.

via Facebook
rich breyer
rich breyer

I called they were out 4 hrs later for an assessment. Thank you I would definitely recommend this company. Rich

Response from business owner

I'm so glad we could fit you in quickly. Thank you very much for posting this great review, we truly appreciate it.

via Google
Cecilia Taylor
Cecilia Taylor

Great service! Thank you!

Response from business owner

You're very welcome! I'm glad we could get it taken care of for you. Thank you for taking the time to post a great review.

via Google
Marcus Holt
Marcus Holt

Great service! I contacted them around 11:22AM and by 1:25pm, they had scheduled the job, sent their techs and fixed my issue. A+++

Response from business owner

Thank you for this review. Our goal is to have customers for life. I hope we succeeded in that goal.

via Google
Virginia Flatley
Virginia Flatley

Great customer service!

Response from business owner

Thank you very much – customer service is one of our top goals! I'm glad to know we're succeeding. We appreciate your business and the great review.

via Google
Charles White
Charles White

I have used Fallbrook Overhead Doors for over 17 years. They have installed 4 doors for me over the years Always great service after the sale if needed. Chuck White

Response from business owner

Thank you very much for taking the time to post this 5-star review! We appreciate your business and are glad to know we have provided great service over the years.

via Google
Vicki Porter
Vicki Porter

Great experience! They have done work on our garage doors for several years. Always timely and everything works perfectly!

Response from business owner

Thank you very much Vicki! It's been a pleasure working with you and Bill over the years.

via Facebook
Chad Hughes
Chad Hughes

I had a custom door gate installed a at my home in wine country. Mark and his son saw the project through with great communication and reasonable pricing. I would highly recommend them.

Response from business owner

Thank you so much for this great review, Chad! I'm glad you were happy with our service.

via Google
Ron Williams
Ron Williams

I could not be more pleased with my new garage door. The entire procedure, from bidding, cost to perfect installation could not have been better. I'm very fortunate, to have chosen Fallbrook Overhead Doors!

Thank you very much, Ron …

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Response from business owner

Thank you very much, Ron, for this excellent review! I'm so glad to hear your experience with us was so good. We strive to provide excellent service and love to hear when we achieve it. Thanks again for taking the time to write this review.

via Google
Ron W
Ron W

Yes, for sure. Thank you and your crew, the door looks great and the installation was perfect. Your crew was on time, worked in a professional manner. Thank you very much.

Gail Slocum
Gail Slocum

Always great service and came out within a few days👍🏼

They’re the Best!

Response from business owner

Thank you for taking the time to post this great review! We strive to provide the best customer service and quality repairs, and I'm glad to hear we succeeded!

via Google
Jacobo Cruz
Jacobo Cruz

Mike L helped adjust my garage door. Mike had no problem troubleshooting. Got it done quick. I highly recommend Fallbrook Garage Doors.

Response from business owner

Thank you very much, Jacobo! I'm glad Mike was able to take care of your garage door problem, and that we could fit you in today.

via Google
Paradise RCFE
Paradise RCFE

the service is great family operated and they really care about their work and maintaining their customer base. Always there when you need them rain or sun I use their services for many years and have seen them grow because of their high…

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Response from business owner

Wow, thank you Sam! We really appreciate you taking the time to post a review and give us 5 stars! Thank you for the work over the years and your trust in our company.

via Google
LuAnn Marino
LuAnn Marino

Fantastic service! Fast efficient and friendly. I have used them multiple times . I am always impressed.

Response from business owner

Thank you very much for this great review. It means a lot to us that you have been impressed each time we have provided service for you!

via Google
anthony tiso
anthony tiso

Professional, Friendly and Punctual. Will use them again!

Response from business owner

Thank you for your great review! We sincerely appreciate you taking your time to post this. We look forward to working with you in the future.

via Google
James Brett
James Brett

Building and installing a driveway gate is both an art and a science. FAS does both very well. I love my new gate.

Response from business owner

Thank you for your great review. I'm so glad you're happy with your new gate and with our service! It was a pleasure working with you.

via Google
Gail & Kurt S
Gail & Kurt S

Thank you for taking care of us and fixing the gate

We can always count on you and appreciate all the help you have given us over the years

Ronald Shattuck
Ronald Shattuck

Our large oversize 18 foot wide garage door failed late last night. I called Fallbrook Overhead Doors this morning they came out here on time the repairman was courteous efficient and fast and our garage door’s 40 year old original springs …

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Response from business owner

Thank you for taking the time to write us a great review. I'm glad we were able to take care of your garage door springs and that you were pleased with Mike's service and expertise. You are very welcome!

via Google
Grace Junghans Urbina
Grace Junghans Urbina

They are very professional and honest .They install my door very well also the price was very affordable and quality

Response from business owner

Thank you Grace!

via Facebook
Mike Musto
Mike Musto

Great work done at a fair price. The bottom line is we have a beautiful gate and fence.

Response from business owner

Thank you for taking the time to write us a review. I'm so glad you are happy with your new entrance!

via Google
Dean Capelotti
Dean Capelotti

Fast & professional did agreat job!

Response from business owner

Thank you very much Dean!

via Google
Ryan Croudy
Ryan Croudy

Wow! It’s rare to find companies like this today. Mark the owner came out to repair our sliding driveway gate which lately has a mind of its own. Mark put a new part in the control box and said I’m not going to charge you until we know it …

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Response from business owner

Thank you so much for taking the time to write such a great review for us! I'm glad Mark was able to help you with your gate and you were pleased with his customer service.

via Google
Skip & Ann P
Skip & Ann P

Hi Ann,

Thank all of you very much for the excellent work you have performed for us.

Diana G
Diana G

Excellent reliable service. Honest & fair priced. Great company independently owned for years in Fallbrook. Always nice to work with independent owners!

The owner is extremely knowledgeable in electronic gates and doors. I used him …

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Response from business owner

Wow, thank you very much Diana! I'm so glad we could get your gate problem taken care of and that you were happy with our expertise and service. I really appreciate you taking the time to post this great review; it means a lot!

via Google
Jim M
Jim M

On time, early. Fixed my issue in short order. Very pleased.

Tina Andruss
Tina Andruss

We have been using Fallbrook Overhead Doors for 19 years. We highly recommend them.

Response from business owner

Than you very much Tina! We appreciate you taking the time to post a review, and also sharing some pictures of your beautiful new garage doors! It's been a pleasure working with you over these many years. We look forward to working with you in the future for any of your gate or garage door needs.

via Google
Lauren Davila
Lauren Davila

Have used them time and time again, and they never disappoint, Always Wonderful Srv and Work!

Response from business owner

Thank you Lauren! It's a pleasure working with you.

via Facebook
Joan A
Joan A

Very fast and efficient thank you

Lisa Taunt
Lisa Taunt

Replaced our old yucky door--great price, excellent service, kind and efficient. Love my new door!--and opener that works too!

Response from business owner

Thank you! Glad you are happy with your door and our service!

via Facebook
Patrick du Monceaux
Patrick du Monceaux

Reasonably priced compared to others and very quick and effective installation, works and looks good. Guys cleaned up meticulously.

via Facebook
Vince Harding
Vince Harding

I have been working with FREDERICK ACCESS SYSTEMS, INC.for years. They are number 1 in honesty, integrity and customer satisfaction.

Response from business owner

Thank you so much! 🙂

via Facebook
Barbara Jarnes
Barbara Jarnes

Fallbrook Overhead Doors took very good care of us when our garage door opener (from another company) decided to quit. Very prompt, professional, reasonable, and courteous.

via Facebook