Reviews

From 431 reviews
Stefan Berliner
Stefan Berliner

Great work!

Response from business owner

Thank you very much!

via Google
Rigo Ferrer
Rigo Ferrer

Awesome and honest company. Mark always treats us great and knows his stuff! Highly recommend

Response from business owner

Thank you so much!

via Google
Christine Colon
Christine Colon

Absolutely wonderful. Was referred via Nextdoor app I posted on. Answered phone and stayed in communication between appointments. Very knowledgeable and really nice guy. Will refer for sure

Response from business owner

Thank you very much for taking the time to post this great review!!

via Google
Nanette Robidart
Nanette Robidart

Not only were they on time they were 2 days early picking up my pedestrian gate for repair, powder coat and reinstall. Such a pleasure working with Mark and Christopher.

Response from business owner

Thank you for this great review!

via Google
Dino Miranda
Dino Miranda

Excellent product and great customer experience. Mike L and another installer are so professional and knowledgeably quick install the new system. Very happy and satisfied with their service. Thank you so much.

Response from business owner

Thank you very much for your kind words!

via Google
Don Salow
Don Salow

Good job.

Response from business owner

Thank you Don!

via Google
josie keeler
josie keeler

I have used their service for my garage and gate issues several times and they are always prompt always professional and always courteous each time. As well as reasonable prices..Highly recommend!!

Response from business owner

Thank you very much for posting this great review!

via Google
Kevin Mitchell
Kevin Mitchell

I called Mark this morning when a spring broke on one of our garage doors. His Tech Mike was out to our house within the hour! He replaced the spring and did a complete tune-up in under an hour. The best experience I have had in a really …

read more
Response from business owner

Thank you for taking the time to post this fantastic review! We sincerely appreciate it.

via Google
Jim Greeley
Jim Greeley

These guys best in class for workmanship & customer service.Had difficult time configuring garage door & displayed stubborn determination to get it right requiring several approaches. Definitely recommend them for anyone needing garage …

read more
Response from business owner

Thank you so much Jim for posting this great review!

via Google
Les Luczyk
Les Luczyk

Great job and great service. Highly recommended.

Response from business owner

Thank you so much Les!

via Google
Kelly Lucas
Kelly Lucas

Fast and reliable service, quality work at a reasonable price. Great customer service and pleasant to deal with. I highly recommend. Kelly.

Response from business owner

Thank you very much for taking the time to post this great review!

via Google
Candy Flock
Candy Flock

Mark from Frederick Access Systems is very excellent. He Always fixes my gates and is knowledgable, and Very Good!!!!!

Response from business owner

Thank you very much!

via Google
Michael Griffiths
Michael Griffiths

Their technician Mike is fantastic!! He did a great job fixing our garage door. He did the job and answered my questions with a friendly and helpful style. He really knows what he is doing and I couldn’t have been more pleased with the …

read more
Response from business owner

Thank you so much – good to know!

via Google
Gary Curtis
Gary Curtis

Repairman came on time, was very friendly and explained all the details of the work performed.

Response from business owner

Thank You for your kind words. We strive for excellence in all we do.

via Google
Robert Cebulski
Robert Cebulski

Very responsive to fix our malfunctioning gate.

Response from business owner

Thank you for your positive review.

via Google
Todd Benton
Todd Benton

Frederick Access System gets the job done quickly, courteously and professionally. I have had them out twice to fix different problems. Mike was our technician both times. Last time he showed me what type of grease to use to extend the …

read more
Response from business owner

Thank you for taking the time to post this great review – we really appreciate it!

via Google
Joe Bochiechio
Joe Bochiechio

Mike L was very good and gave me good advise on our old single overhead door, excellent service.

Response from business owner

Good to know! Thanks Joe.

via Google
Jill Foley
Jill Foley

Reliable, quick, and friendly service providers. I would recommend to all. Thank you for your service.

Response from business owner

Thank you Jill!

via Google
kathleen Hofer
kathleen Hofer

Mark and Ann are wonderful to work with. I highly recommend them to any who are considering their services!

Response from business owner

Thank you so much Kathy!

via Google
Ginaa Arias
Ginaa Arias

On time, friendly, knowledgeable, got the job done. What more can you ask for 🙂

Response from business owner

Thank you very much!

via Google
Yoobong Kim
Yoobong Kim

We had off and on problems with gate opener. Over the weekend, all of sudden we could not close the gate. I sent a message to our next door, she referred us to Frederick's Access Experts. I left a voice mail on Saturday, Ann sent me a …

read more
Response from business owner

Thank you so much for taking the time to post this great review! We sincerely appreciate it.

via Google
Nancy Kreile
Nancy Kreile

super friendly and helpful. Mike was knowledgeable and fun to talk to. Ann on the phone was wonderful, too. I would absolutely recommend them to anyone.

Response from business owner

Thank you for your kind words! We appreciate you taking the time to post a review!

via Google
shawn gould
shawn gould

Always a pleasure dealing with this company. The personnel are professional and cheerful. Yay!

Response from business owner

Thank you so much Shawn 🙂

via Google
Bunny Campbell
Bunny Campbell

They were helpful and honest. They not only saved me from purchasing a new opener, they came out twice to fine tune my old opener without charging more. I’ll buy from them again!

Response from business owner

Thank you for posting this 5-star review!

via Google
Steve Catania
Steve Catania

Best experience ever. Mark the owner came out to troubleshoot our garage door, the same day we called. Gavr me a price, emailed me our quote. Same day as the call I approved it they sent me my appointment time and date. Now get this not …

read more
Response from business owner

Wow, thank you so much for this great review! We really appreciate it!

via Google
Pennie Leachman
Pennie Leachman

Best of the local providers!

Response from business owner

Thank you Pennie!

via Google
Gene Wilson
Gene Wilson

Great service and honest and friendly!

Response from business owner

Thank you for taking the time to post this great review!

via Google
Fred Bourjaily
Fred Bourjaily

Outstanding professionalism and installation. 5 Star service from start to finish.

Response from business owner

Thank you so much Fred!

via Google
Jasmine Shah
Jasmine Shah

Excellent service, kind and honest people. They fixed our garage door and our security gate for an extremely fair price, and also taught us (first time homeowners) how to perform maintenance so we don’t have the same problems again, at cost…

read more
Response from business owner

Thank you for taking the time to post this great review. We sincerely appreciate it!

via Google
peg armstrong
peg armstrong

Efficient analysis and repair of the gate function details.

Response from business owner

Thank you for this 5-star review.

via Google
Elisabeth Hartig Lentulo
Elisabeth Hartig Lentulo

Professional and friendly service done in a timely manner. I would definitely use them again.

Response from business owner

How did I miss your review? Thank you so much Elisabeth!!

via Google
Cheryl Pizzo
Cheryl Pizzo

A great team to work with. Always

Response from business owner

Thank you so much Cheryl!

via Google
Sasha Dearinger
Sasha Dearinger

Pleasure to work with.

Guys came in, consulted. Helped us to prevent a huge problem.

Provided a solution.

Built two gates offsite, in two days our property secured with a beautiful gate in place.

No mess left behind. Huge thank you for …

read more
Response from business owner

Great!! Thank you so much!

via Google
terry balser
terry balser

Mike did a beautiful job replacing my old wooden deteriorating double garage door. Very clean operation. Frederick doors is very lucky to have Mike. Highly reccommded. Mark & Ann are very nice folks. Ter

Response from business owner

Thank you for posting this great review Terry!

via Google
Melanie Pedro
Melanie Pedro

Excellent service! Highly recommend.

Response from business owner

Thank you Melanie! We really appreciate you taking time to post this 5-star review!

via Google
roman peter krupczak
roman peter krupczak

Mike fixed our garage door quickly. Cost was reasonable. Highly recommend.

Response from business owner

Thank you for this 5-star review! We appreciate it.

via Google
Jason Conner
Jason Conner

Great service and fair pricing. Good folks to work with. Two thumbs up!

Response from business owner

Thank you very much!

via Google
Tom Chester
Tom Chester

This is the way all companies should be. They installed my two new garage doors three years ago, and did it well.

For this service visit, I had a mysterious problem in which one garage door would only intermittently work. They showed up …

read more
Response from business owner

Thank you Tom for taking the time to post this great review!

via Google
Cheyenne He
Cheyenne He

Fallbrook over head door and gate entry is a great company. We had their services several times with great satisfaction. Mark is very knowledgeable and with excellent skills,. Strongly recommended without reservations!

Response from business owner

Thank you for this great review, Cheyenne!

via Google
Sharon Towery
Sharon Towery

great service and installer seemed to really know his stuff !!!

Response from business owner

Thank you for taking the time to post this review!

via Google
James Andrews
James Andrews

Mike provided service on existing sectional doors and opener. He was great. Informative, professional and neat. Thanks Mike.

Response from business owner

Thank you very much!

via Google
Dyani Nytka
Dyani Nytka

Would recommend and fair pricing!

After getting locked out of my garage entirely (at the worst time possible) they came out asap. They got me access to my garage without having to cut a massive hole into it! I could still have a perfectly …

read more
Response from business owner

Thank you for this great review! I'm glad to know we took very good care of you.

via Google
Pamela Tuck
Pamela Tuck

Phenomenal customer service

Response from business owner

Thank you so much!

via Google
joannedeltra jones
joannedeltra jones

Made an appointment very easily and Mike came texted to say he was on his way and fixed and serviced both garage doors. Couldn’t have better service. Will definitely use this company in future.

Response from business owner

Thank you very much for posting this great review!

via Google
Jack Olivier
Jack Olivier

Excellent family business. Mark Ann and Chris performed as required with good service on time responses and most importantly on time delivery. I would highly recommend them.

Response from business owner

Thank you for taking the time to post this great review. We really appreciate it!

via Google
Bob Lafey
Bob Lafey

They did an amazing job at a reasonable price. Our garage door now opens extremely quiet and they fixed a dent in the door. The really know what they are doing. I highly recommend them.

Response from business owner

Thank you for posting this review Bob! I'm glad to know you were pleased with our service.

via Google
Lorna Hodge
Lorna Hodge

A+ service…on time…excellent team…garage door opener problem solved..

Response from business owner

Thank you for posting this great review!

via Google
Nicola V
Nicola V

Great service, friendly staff. Many thanks.

Response from business owner

I'm glad we could take such good care of you! You're welcome

via Google
Edward Thacher
Edward Thacher

Mike took care of the problem quickly. He is always so polite and professional.

Response from business owner

Thank you Ed, we really appreciate you writing this review!

via Google
Pegasus Rising Project
Pegasus Rising Project

They arrived right on time and got the job done quickly for a reasonable price. I definitely recommend them.

Response from business owner

Thank you for taking the time to write this great review!

via Google
Cheryl Heady
Cheryl Heady

Great Company to work with. Their work is excellent I highly recommend them. Cheryl

Response from business owner

Thank you for this great review Cheryl! We appreciate your referral and your business!

via Google
Barbara Wilt
Barbara Wilt

The guys did a fabulous job…I highly recommend them!

Response from business owner

Thank you so much Barbara!

via Google
jerry goldberg
jerry goldberg

Fallbrook Overhead Doors was prompt, professional, fast and answered all my questions concerning why my gate did not work. I would highly recommend them.

Response from business owner

Thank you for this great review!

via Google
David DeBate
David DeBate

After working with Fallbrook Overhead Doors for many years, I highly recommend there services for garage door and entry gates.

They are always professional and personable.

Response from business owner

Thank you very much David! It's always a pleasure doing business with you.

via Google
Joseph Stradley
Joseph Stradley

I had a new garage store installed today by Mike from Fallbrook overhead doors. Mike showed up on time, was a diligent and hard worker and completed the job within the timeframe he gave. he hauled away the old materials and cleaned up the…

read more
Response from business owner

Thank you very much for taking the time to write this great review!! We really appreciate your kind words and recommendation!

via Google
Marta Foraker
Marta Foraker

This has been a great company to work with when our gate was installed. They are very service oriented and knowledgeable. Quick to respond to any concerns or questions, I would not hesitate recommending Fallbrook Overhead Doors

Response from business owner

Thank you for this great review, Marta! It's been a pleasure working with you.

via Google
Scott Lewis
Scott Lewis

Timely, quick, accurate, honest, friendly

Response from business owner

Thank you very much!

via Google
Jane Schaffer
Jane Schaffer

Great customer service. Technician was pleasant, thorough and showed up on time. I’m very happy with my new door.

Response from business owner

Thank you so much Jane!

via Google
Kent Hamel
Kent Hamel

Excellent service, prompt response for a very fair price. Will use them again when needed.

Response from business owner

Thank you so much for this great review. We appreciate it!

via Google
Beth M
Beth M

Great service. Quick to respond . Showed up on time.

The install went perfect.

Response from business owner

Thank you very much for posting this great review! It was a pleasure working with you.

via Google
JESSE G
JESSE G

I'd like to start off by mentioning how great this company and its office manager Ann are. I was extremely satisfied with both their competitive pricing, flexibility, customer service, and most importantly their product and installation. …

read more
Response from business owner

Wow! Thank you so much Jesse! It was a pleasure working with you.

via Google
Ann Rocovits
Ann Rocovits

We had a great experience with this company from start to finish! Came quickly and repaired our door efficiently and professionally. Very reasonable price for the work done. I highly recommend this company!

Response from business owner

Thank You for your kind words. We look forward to working with you in the future.

via Google
Mary Rusher
Mary Rusher

Excellent and prompt service.

Response from business owner

Thank you Mary! It is a pleasure doing business with you.

via Google
Marylou Anderson
Marylou Anderson

The tech was very knowledgeable and for right to the task.

Response from business owner

Thank you Marylou!

via Google
Andrew Sebok
Andrew Sebok

I had a problem with the gate, it was opening and closing all the time. After I called Mark came the next day as promised and fixed the problem efficiently. Excellent work!!! Andrew Sebok Temecula CA

Response from business owner

Thank you very much for posting this review and giving us 5 stars!

via Google
Mike Reardon
Mike Reardon

Quick service… very responsive! I appreciate it!

Response from business owner

You're very welcome!

via Google
John Oliver
John Oliver

Wow! Just wow. 6:30pm Monday night my garage door broke. 8:22am the following morning I call Mark at Frederick Access Systems and he reassures me he will get it repaired that day. 8:29am I get a text and email with a quote for the estimated…

read more
Response from business owner

Thank you for taking the time to post this great review, John! We truly appreciate it.

via Google
Sonja Hughes
Sonja Hughes

Chris did a great fob repairing my gate track and redirecting the the calling system so that I no longer need a land line to program the gate. He came out within a day and was on time. I think this company is more honest then others I have…

read more
Response from business owner

Thank you very much Sonja!

via Google
Elizabeth Senne
Elizabeth Senne

HONEST!!! Look no further, I definitely recommend Frederick AccessSystems!!!

We had another, supposed five star, google company come give us a bid… they recommended new springs x3 doors and a new opener. He proceeded to make some kind of …

read more
Response from business owner

Thank you so much, Elizabeth! We really appreciate you posting this great review. It is very important to us to be honest and ethical in everything we do!

via Google
charlene hennings
charlene hennings

Have used this company several times over the years. Mike has come out. He is a nice, professional, young man. He definitely knows his product And once the repairs are made. We have never needed to call them back. They get it right the …

read more
Response from business owner

Thank you for your kind words and for taking the time to post this great review! We really appreciate it.

via Google
Joe Meads
Joe Meads

Mike lubricated everything and adjusted the springs on both garage doors. They operate now just like when they were installed new by Frederick Access Systems in 2014. Great Job!!!

Response from business owner

Glad to hear it! Thank you so much, Joe!

via Google
Laura Peters
Laura Peters

MIKE INSTALLED BOTH A NEW OPENER AND GARAGE DOOR TODAY.HE SHOWED UP RIGHT AT SCHEDULED TIME.LOOKS GREAT HE WAS VERY HELPFUL WITH SETTING MY CODE EVEN SYNCED MY CAR FOR CLEANED UP AFTER SO NICE TO WORK WITH I HIGHLY RECOMMEND WOULD GIVE 10 …

read more
Response from business owner

Wow, thank you so much! Great to hear!

via Google
Jann Scheibel
Jann Scheibel

We had an issue with our garage door on a Tuesday evening, we were unable to get our cars out of the garage. Eventually we were able to prop up the garage door up with the use of a ladder.

I contacted Frederick Access Systems Wednesday …

read more
Response from business owner

Thank you so much Jann! I'm so glad we were able to fit you in.

via Google
David Dastyck
David Dastyck

Excellent service, very informative, highly knowledgeable, fast and effective work. We will definitely use them again!

Response from business owner

I'm glad to know we took such good care of you. Thank you for taking the time to post this great review!

via Google
John Lemcke
John Lemcke

Professional and reliable.

Response from business owner

Thank you John!

via Google
Jane Felton
Jane Felton

Absolutely the best customer service ! I'd give more stars if I could. Kind, efficient , professional from start to finish. Thank you !

Response from business owner

Wow! Thank you so much for this great review!

via Google
Stephen Spencer
Stephen Spencer

Mark came out and taught me how to change my codes. The company is very considerate and I appreciate the fast service.

Response from business owner

I'm glad we could help you out with your gate. Thank you for this 5-star review!

via Google
Kathy Bogle
Kathy Bogle

Probably one of the most professional providers of service that I have ever used. Prompt, complete and clear. You will know when they are coming, and when they have completed their work. There is never a warranty problem. I recommend …

read more
Response from business owner

Thank you so much for posting this great review! It means a lot to know you are so pleased with our company.

via Google
Todd Brodrick
Todd Brodrick

I have used this company multiple times and will continue to do so. From first call to finishing off the service call... top notch. Great people and they get the job done right. I would highly recommend.

Response from business owner

Thank you so much Todd! It's a pleasure doing business with you.

via Google
Jeff & Rita P
Jeff & Rita P

Fallbrook Overhead Doors did another great job for us. They are a totally dependable and terrific company.

darlena hutchison
darlena hutchison

We want to thank all of you for wonderful service and for making us feel like you know us. The installer new exactly what to do, He was very clean and organized. Ann was Wonderful, thanks again.

Response from business owner

I'm glad to know you were so happy with our service! Thank you for taking the time to post your very kind remarks and for giving us 5 stars 🙂 Ann

via Google
Don Philippbar
Don Philippbar

Ann answered the phone and heard my problem. She sent Mike out to assess further. Came next day to replace the springs. Good as new. Fair priced and suppeting a locally owned business. THANK YOU.

Response from business owner

Thank you so much Don for posting this great review and for supporting a local small business! Ann

via Google
Mike Bongerz
Mike Bongerz

Ann, I still owe Mark fromDecember! He came out and replaced a sensor on the garage door!

Response from business owner

Thank you for letting me know! And thank you for 5 stars 🙂 Ann

via Google
Carol C
Carol C

Mike did an excellent job. Arrived on time, considerate of the surroundings, cleaned up the area great customer personality. Thank you for caring!

Michael T
Michael T

Great Job at repairing my gate sensors. Thanks so much.

Al Arbelo
Al Arbelo

Mark is a true Professional are extremely Knowledgeable in his craft. We would definitely use your services again If and when necessary.

Response from business owner

Thank you for taking the time to post this great review – we appreciate it!

via Google
Chelsea Newell
Chelsea Newell

Mark was wonderful! Fixed my problem very quickly and also helped me find other service men for other issues home repair issues i was dealing with. Highly recommend!

Response from business owner

I'm so glad we were able to help you out!

via Google
Chaz Hendrickson
Chaz Hendrickson

They came to replace the spring on our roll up door and were done in less than 20min. Fast friendly service at a great price. You can't ask for more then that. Will be calling them back to do repairs on one of our gates. Highly recommend.

Response from business owner

Thank you so much for this great review! We look forward to doing business with you in the future.

via Google
Laura Kane
Laura Kane

We had a situation with our door and 2 hrs later, it was fixed. You guys are awesome!!! Thank you for coming out on such short notice!! Happy New Year!!!

Response from business owner

You're very welcome! Happy New Year to you too!

via Google
Tory Taylor
Tory Taylor

We just closed on a house and both our garage doors broke leaving us no way to open them. We were willing to wait after the holidays , but Fredrick Access systems/Fallbrook Overhead Doors had a appointment opening on Christmas Eve. The …

read more
Response from business owner

Thank you so much Tory! I'm glad we were able to take such good care of you. Merry Christmas and many blessings in the New Year!

via Google
Bob Hardacker
Bob Hardacker

Chris and Tito were on time, professional, courteous and clearly explained the uses & features of the system

Response from business owner

Thank you for this great review!

via Google
Daphne Degoutiere
Daphne Degoutiere

Fast, knowledgeable, thorough and professional. Thank you so much, Mark!

Response from business owner

Thank you! It was a pleasure doing business with you.

via Google
Ellen S
Ellen S

Excellent work. Quick response time.

Response from business owner

Thank you for this review!

via Google
Jeremy Coyne
Jeremy Coyne

Professional.

Timely.

Fair priced.

Only 3 things in a business like this that matter.

Response from business owner

Thank you! Great to know you were so pleased with our service.

via Google
Don & Linda A
Don & Linda A

We were very pleased with the work and the materials.

Tom Snyder
Tom Snyder

Great experience with Fallbrook Overhead doors. Prompt , Professional service. Would highly recommend.

Response from business owner

Thank you for this great review!

via Google
Stephanie McFerran
Stephanie McFerran

Highly recommend this company. Pricing is cheaper than most and service is exceptional! They were able to come out day of unlike other companies and provided amazing service. 5 Star experience no need to look any further.

Response from business owner

Thank you very much Stephanie! I'm glad we could take such good care of you.

via Google
John Suzuki
John Suzuki

Mike and Tito were amazing. They figured out what was wrong with my garage door and said that the work they came to do wasn’t necessary. Very honest guys and company. Will recommend them to my family and best friends!!

Response from business owner

Thank you John for taking the time to post this great review!

via Google
Sergio Ponce
Sergio Ponce

Chris, was amazing figuring out and fixing my gate issue. This family truly does do what the other's say on the reviews. I highly recommend them. I'm getting them back to install something else.

Response from business owner

Thank you for this great review! We look forward to working with you in the future.

via Google
Janet Heyden
Janet Heyden

We recently had a spring break on our garage door. We called Fallbrook Overhead Door and they immediately responded and took care of our repair. They were not only quick to repair our door springs but they have courteous and very …

read more
Response from business owner

You are very welcome! Thank you for taking the time to post this great review!

via Google